Risk and Escalations Lead

5 days ago


Chennai, India Alp Consulting Ltd. Full time

Experience : 6 to 12 years Location : Chennai - DLF IT Park work mode: Work from office ONLY Rotational Shift Rotational week off Notice period: Only immediate to 30days Job Description: We are hiring a Risk Lead Analyst with expertise in identifying, investigating, and resolving risk related escalations. The ideal candidate will have hands-on experience in fraud detection, compliance monitoring, and dispute resolution, ensuring timely risk mitigation and adherence to regulatory frameworks. Key Responsibilities ● Investigate high-risk transactions, fraud alerts , and compliance violations, ensuring swift resolution. ● Monitor and assign cases across risk investigation workflows, ensuring efficient tracking and escalation management. ● Analyze failure payments and risk trends, identifying patterns to enhance fraud prevention strategies. ● Coordinate with financial institutions, compliance teams, and internal stakeholders to resolve escalated risk cases. ● Ensure compliance with global financial regulations, AML policies, and internal risk frameworks. ● Develop risk mitigation strategies and recommend process improvements to enhance security and efficiency. ● Maintain high accuracy in documentation and reporting, adhering to regulatory standards. Requirements ● Team handling experience with Merchant side domain (E-commerce) ● 6 – 12 years in risk investigations, fraud detection, or compliance monitoring. ● Proficiency in risk assessment tools, fraud detection platforms, and compliance monitoring software. ● Strong analytical mind set, problem-solving abilities, and effective communication skills. ● Experience in high-value risk investigations, AML compliance, and fraud prevention within financial services.



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