Key account manager

7 days ago

Mumbai, India Navneet Education Limited Full time
Experience: 4 - 8 yrs in a similar role
Work Day - 6 days a week from the office
Location - Dadar, Mumbai
Candidates from the consumer goods industry will be preferred.
Job Summary: The Key Account Manager - E-commerce/Quick commerce will manage and grow the business across multiple e-commerce and quick commerce channels. This role involves full P&L responsibility, category management, and channel-specific account management. The successful candidate will lead the development of e-commerce strategies, execute joint business plans, and drive profitable sales growth for our brands on these platforms.
Key Responsibilities:
Manage the e-commerce and quick commerce business across key channels, including Amazon, Flipkart, Swiggy Instamart, Zepto, Blinkit, and more.
End-to-end responsibility for the development of categories and achieving sales targets.
Manage the P&L for the e-commerce business, ensuring profitability and growth across all channels.
Execute the Joint Business Plan to drive profitable sales growth for our brands on marketplaces.
Develop and implement customer-centric sales plans across marketplace platforms and the website.
Oversee a marketplace portfolio, focusing on improving assortment and driving listings of new launches with speed.
Conduct in-depth sales data analysis to identify high-performing products and implement pricing strategies that enhance revenue.
Review and communicate weekly/monthly sales, recommend opportunities, and provide analysis to grow categories.
Present data-driven insights to the Management, enabling informed decision-making and strategy refinement.
Collaborate with various departments, including marketing, product development, factory, and Costing, to align e-commerce initiatives with organizational goals and drive synergies.
Communicate effectively with external stakeholders, negotiating favorable terms with platforms, and establishing strong partnerships to enhance e-commerce operations and offerings.
Develop e-commerce sales strategies, forecast sales volumes, and manage sales processes for each account to achieve sales goals.
Utilize customer segmentation and behavior analysis to tailor marketing campaigns, achieving significant improvements in customer engagement rates.
Responsible for improving product assortments on platforms and driving listings of new launches with speed.
Manage content creation and listing of products across all marketplaces, ensuring accuracy and optimization.
Deliver promotional activities to drive sales and competitiveness.
Overall responsibility for effective stock management.

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