Team Lead
1 day ago
About the Company We are a leading organization in the customer support industry, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence. We foster a collaborative and inclusive culture that values teamwork and professional growth. About the Role We are seeking a Team Leader in Customer Support with experience in the International Voice process for our Mohali location. The ideal candidate will have at least 3 years of experience in team handling and will be responsible for leading a team to deliver outstanding customer service. Responsibilities Lead and manage a team of customer support representatives. Ensure the team meets performance targets and delivers high-quality service. Provide training and support to team members. Monitor and evaluate team performance, providing feedback and coaching. Handle escalated customer issues and resolve them effectively. Collaborate with other departments to improve processes and customer experience. Qualifications Bachelor's degree or equivalent experience. At least 5 years of experience in a customer support role. Proven experience in team management. Required Skills Excellent communication and interpersonal skills. Strong leadership and team management abilities. Ability to work in a fast-paced environment. Problem-solving skills and customer-focused mindset. Preferred Skills Experience in the International Voice process. Familiarity with customer support software and tools. Multilingual abilities are a plus. Pay range and compensation package The compensation package will be competitive and commensurate with experience. Equal Opportunity Statement We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.
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Team Lead
2 days ago
Mohali district, India Impetus Career Consultants Full timeAbout the Company We are a leading organization in the customer support industry, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence. We foster a collaborative and inclusive culture that values teamwork and professional growth....
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Team Lead
4 days ago
mohali district, India Impetus Career Consultants Full timeAbout the CompanyWe are a leading organization in the customer support industry, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence. We foster a collaborative and inclusive culture that values teamwork and professional growth.About...
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Team Lead
3 days ago
Mohali district, India Impetus Career Consultants Full timeAbout the CompanyWe are a leading organization in the customer support industry, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence. We foster a collaborative and inclusive culture that values teamwork and professional growth.About...
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Team Lead
3 weeks ago
Mohali district, India FlyDealFare Full timePosition : Team Lead – Holiday Process Location: Zirakpur Full-time We are seeking a Team Lead – Holiday Process to manage a team of holiday executives. The candidate will oversee day-to-day holiday package operations, ensure smooth vendor coordination, and deliver high-quality travel experiences to customers. Responsibilities : Supervise and...
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Team Lead
4 weeks ago
Mohali district, India FlyDealFare Full timePosition: Team Lead – Holiday Process 📍 Location: Zirakpur 🕒 Full-timeWe are seeking a Team Lead – Holiday Process to manage a team of holiday executives. The candidate will oversee day-to-day holiday package operations, ensure smooth vendor coordination, and deliver high-quality travel experiences to customers.Responsibilities:Supervise and coach...
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Team Lead
4 days ago
Mohali district, India, IN Impetus Career Consultants Full timeAbout the CompanyWe are a leading organization in the customer support industry, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence. We foster a collaborative and inclusive culture that values teamwork and professional growth.About...
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Team Lead
3 days ago
Mohali, India Impetus Career Consultants Full timeAbout the CompanyWe are a leading organization in the customer support industry, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence. We foster a collaborative and inclusive culture that values teamwork and professional growth.About...
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Team Lead
3 days ago
Mohali, Punjab, India Impetus Career Consultants Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the CompanyWe are a leading organization in the customer support industry, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence. We foster a collaborative and inclusive culture that values teamwork and professional growth.About...
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Team Lead
4 days ago
Mohali, India Impetus Career Consultants Full timeAbout the CompanyWe are a leading organization in the customer support industry, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence. We foster a collaborative and inclusive culture that values teamwork and professional growth.About...
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Team Lead
3 days ago
Mohali, India Impetus Career Consultants Full timeAbout the CompanyWe are a leading organization in the customer support industry, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence. We foster a collaborative and inclusive culture that values teamwork and professional growth.About...
