Surveillance manager
1 week ago
Required Qualifications:
Bachelor’s/master’s degree or any professional degree (CA/CS/CFA etc.) is required.
12+ years of Supervisory Control/E-Comms Surveillance and monitoring experience
Additional Requirements:
Apart from team management work the candidate is expected to contribute to daily Production when needed and have full understanding of the L1 review process.
Excellent analytical skills and strong attention to detail
Must exhibit highest standards of integrity and maintain confidentiality.
Experience with e-communications surveillance platforms and tools
Experience with lexicon or behavioral model based targeted reviews.
Experience of reviewing and development of lexicons/Lexicons refinement or behavioral models.
Additional Language skills apart from English language would be an added advantage.
Additional surveillance experience in Voice, Trade, Information Barrier or Control room will be an added advantage.
Act as a point of central coordination for enquiries from onshore teams, Senior Management ad-hoc requests, auditors and key internal stakeholders
As a Subject matter expert assist and handle enquiries and review L1 team escalations and guide and mentor Team Members regularly.
Excellent presentation, Power point, Business communication skills (written and spoken) and problem-solving skills.
Experience in creating MIS for senior management.
Interfacing with relevant stakeholders to review and escalate potential market conduct issues.
Remain updated on developments and changes concerning relevant regulatory policies/regulations.
Develop and maintain a good understanding of the Firm's business groups and products in accordance with the relevant processes and procedures with a view to expanding and improving existing coverage.
Actively participate in team meetings. Bringing solutions / suggestions / recommendations to the table
Self-motivated, enthusiastic and proven rapid leaning capability. Ability to act proactively and independently.
Demonstrated ability to handle multiple tasks in a fast-paced environment.
Experience with Digital Reasoning, Actimize or e-communications surveillance platforms and tools
An understanding of the regulatory environment and expectations, relevant regional regulations and codes of practice
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