Service Development Head
6 days ago
Service Development Head - MSI Services India Pvt Ltd - BangaloreMSI Services Pvt. Ltd. is currently hiring suitable candidates for the role of Service Development Head within our business operations in Bangalore, India.Job Summary:- Experienced senior leader with over 15 years in Shared Services and Global Capability Centers, driving strategic alignment, operational efficiency, and cost optimization.- Proven track record in leading cross-functional teams across Finance, Supply Chain, Customer Support, and IT functions.- Adept at stakeholder management, especially with U.S.based leadership, ensuring service excellence through strong governance and collaboration.- Skilled in building high-performance cultures, managing global teams, and implementing scalable processes.- Brings strong business acumen, ERP expertise, and a hands-on leadership approach in dynamic, multi-shift environments.Qualifications & Experience:- 15+ years of progressive experience in Shared Services, BPO, or Captive Center environments, with 7+ years in senior leadership roles.- Strong understanding of cross-functional processes including Finance, Supply Chain, Customer Support, Procurement, HR, and IT.- Proven experience in building, scaling, and transforming shared services or global capability centers.- Experience in stakeholder management, preferably with US-based teams and leaders.- Strong business acumen with an ability to influence and drive results across geographies.- Excellent leadership, communication, and conflict resolution skills.- Bachelors Degree in Business, Finance, or Engineering; MBA or equivalent preferred.Preferred Attributes:- Experience managing teams across multiple shifts, including night operations.- Familiarity with ERP and automation tools (e.g., Oracle, SAP, ServiceNow, RPA tools).- Demonstrated ability to operate at both strategic and tactical levels.- High resilience, problem-solving ability, and decisiveness in ambiguous environments.- US visa and travel history to US / CAN or other GCCs in Europe
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Service development head
1 week ago
Bengaluru, India MSI Services Pvt Ltd Full timeService Development Head - MSI Services India Pvt Ltd - BangaloreMSI Services Pvt. Ltd. is currently hiring suitable candidates for the role of Service Development Head within our business operations in Bangalore, India.Job Summary:Experienced senior leader with over 15 years in Shared Services and Global Capability Centers, driving strategic alignment,...
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Service Development Head
1 week ago
Bengaluru, India MSI Services Pvt Ltd Full timeService Development Head - MSI Services India Pvt Ltd - Bangalore MSI Services Pvt. Ltd. is currently hiring suitable candidates for the role of Service Development Head within our business operations in Bangalore, India. Job Summary: - Experienced senior leader with over 15 years in Shared Services and Global Capability Centers, driving strategic...
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Service Development Head
4 days ago
Bengaluru, India MSI Services Pvt Ltd Full timeService Development Head - MSI Services India Pvt Ltd - BangaloreMSI Services Pvt. Ltd. is currently hiring suitable candidates for the role of Service Development Head within our business operations in Bangalore, India.Job Summary:Experienced senior leader with over 15 years in Shared Services and Global Capability Centers, driving strategic alignment,...
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Service Development Head
3 days ago
Bengaluru, India MSI Services Pvt Ltd Full timeService Development Head - MSI Services India Pvt Ltd - BangaloreMSI Services Pvt. Ltd. is currently hiring suitable candidates for the role of Service Development Head within our business operations in Bangalore, India.Job Summary:Experienced senior leader with over 15 years in Shared Services and Global Capability Centers, driving strategic alignment,...
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Service Development Head
5 days ago
Bengaluru, India MSI Services Pvt Ltd Full timeService Development Head - MSI Services India Pvt Ltd - Bangalore MSI Services Pvt. Ltd. is currently hiring suitable candidates for the role of Service Development Head within our business operations in Bangalore, India. Job Summary: - Experienced senior leader with over 15 years in Shared Services and Global Capability Centers, driving strategic...
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Service Development Head
7 days ago
Bengaluru, India MSI Services Pvt Ltd Full timeService Development Head - MSI Services India Pvt Ltd - Bangalore MSI Services Pvt. Ltd. is currently hiring suitable candidates for the role of Service Development Head within our business operations in Bangalore, India. Job Summary: Experienced senior leader with over 15 years in Shared Services and Global Capability Centers, driving strategic alignment,...
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Service Development Head
3 weeks ago
Bengaluru, Karnataka, India MSI Services Pvt Ltd Full timeService Development Head - MSI Services India Pvt Ltd - Bangalore MSI Services Pvt. Ltd. is currently hiring suitable candidates for the role of Service Development Head within our business operations in Bangalore, India. Job Summary: Experienced senior leader with over 15 years in Shared Services and Global Capability Centers, driving strategic...
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Service Development Head
3 days ago
Bengaluru, India MSI Services Pvt Ltd Full timeService Development Head - MSI Services India Pvt Ltd - BangaloreMSI Services Pvt. Ltd. is currently hiring suitable candidates for the role of Service Development Head within our business operations in Bangalore, India.Job Summary:- Experienced senior leader with over 15 years in Shared Services and Global Capability Centers, driving strategic alignment,...
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Service Development Head
1 week ago
Bengaluru, India MSI Services Pvt Ltd Full timeService Development Head - MSI Services India Pvt Ltd - BangaloreMSI Services Pvt. Ltd. is currently hiring suitable candidates for the role of Service Development Head within our business operations in Bangalore, India.Job Summary:Experienced senior leader with over 15 years in Shared Services and Global Capability Centers, driving strategic alignment,...
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Service Development Head
1 week ago
Bengaluru, India MSI Services Pvt Ltd Full timeService Development Head - MSI Services India Pvt Ltd - BangaloreMSI Services Pvt. Ltd. is currently hiring suitable candidates for the role of Service Development Head within our business operations in Bangalore, India.Job Summary:Experienced senior leader with over 15 years in Shared Services and Global Capability Centers, driving strategic alignment,...
