Service Analyst

4 hours ago


Bangalore, India MSE Technology Full time

Service & Ops Analyst At MSET, we are a leading Loyalty Services Company specializing in Next Generation Digital Solutions to propel client growth. With a global presence, we offer a complete suite of Loyalty Management Services covering strategy creation, operational management, App Development, Data analysis, Quality Assurance, and Solutioning. Our multinational teams, based in the UK, UAE, India, and Pakistan, are dedicated to Lifecycle Management, leveraging meaningful data insights to drive success for our clients. Maintain communication with operations manager, staff members, and vendors to ensure adherence to protocols across key touch points ~ Assist the operations manager in developing, planning, and coordinating operational activities ~ Escalation management – identify and escalate incidents and service requests ~ Recommend new procedures for increasing the efficiency of day-to-day operations ~ Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary ~ Service request management for: ~ Communicate and coordinate with employees (including executive operations team) and Client ~ Self-sufficiency and an ability to work with minimal supervision ~ Degree in Computer Science or Information Technology ~ Two or more years of experience in an operational or similar role ~ Experience with agile or Scrum principles. ~Knowledge of AWS, Azure, or Google Cloud Platform. ~Knowledge of security and data protection regulations (e.g., Self-sufficiency and an ability to work with minimal supervision Experience with agile or Scrum principles. Knowledge of AWS, Azure, or Google Cloud Platform. Knowledge of security and data protection regulations (e.g., An opportunity to develop your career with a growing business developing leading edge technology. A competitive salary and performance related bonus. Annual Holiday Allowance of 20 Days, plus 8 National Holiday days to be used at your own discretion. Flexible Hybrid Work environment



  • bangalore, India Potentiam Ltd Full time

    Service Desk AnalystLocation: Bangalore (Hybrid Work Model)Experience - 4+ YearsAbout the Role:We are looking for a passionate and skilled Service Desk Analyst to join our growing tech team in Bangalore. You’ll work on cutting-edge technologies, solve real-world business challenges, and collaborate with talented professionals across global teams.Key...


  • bangalore, India Art Technology and Software Full time

    Service Monitoring Analysts play a key role in ensuring organization continues to exceed industry leading availability across all services (e.g. Transaction Processing, webservices).ResponsibilitiesContinual monitoring of all key services (error rates, fluctuation in volumes and transaction accept/decline rates, client connectivity, timeliness of reporting...


  • bangalore, India Art Technology and Software Full time

    Service Monitoring Analysts play a key role in ensuring organization continues to exceed industry leading availability across all services (e.g. Transaction Processing, webservices). Responsibilities Continual monitoring of all key services (error rates, fluctuation in volumes and transaction accept/decline rates, client connectivity, timeliness of reporting...


  • bangalore, India NelsonHall Full time

    Job purpose NelsonHall has ongoing vacancies for industry research analysts in IT services. These are remote working roles offering a high degree of flexibility to suit qualified candidates globally. These positions provide the opportunity to liaise with industry leaders and become a leading authority within your areas of expertise, advising leading IT...

  • Senior Analyst

    3 days ago


    bangalore, India Clearstate Full time

    Introduction of ClearstateClearstate specializes in healthcare-focused market intelligence and strategic advisory services, assisting MedTech companies, biotechnology firms and healthcare service providers in identifying and leveraging market growth opportunities. Our data collection approach combines market research techniques, data processing and...


  • Bangalore, Karnataka, India Corporation Service Company Full time

    Job Category Information Systems Architecture Title Cyber Security Analyst Work Location Bangalore Work schedule Rotational 2 days weekly off per week Mode Hybrid Job Summary We are seeking a skilled and proactive Cyber Security Analyst to join our cybersecurity team The Analyst will be responsible for monitoring detecting analyzing and responding to...


  • Bangalore, India IDC AsiaPacific Full time

    IDC is seeking a Research Analyst to join the consumer device team. In this role, you will have the opportunity to work on several of IDC's device programs, including mobile phones, wearables, and personal computing devices. The candidate will be responsible for handling and analyzing data in the Asia region and should have the ability to interpret complex...

  • Business Analyst

    4 days ago


    bangalore, India Digivance Solutions Full time

    Position: Senior Business Analyst Location: Preferably Bangalore / Pune / Chennai / Hyderabad Experience: 6+ years as a Business Analyst in Banking & Financial Services Work Mode: Hybrid Shift: 2 PM – 11:15 PM (as per client requirement) Interview Mode: Video Domain: Banking & Financial Services (FS) About the Role We are seeking an experienced Senior...


  • Bangalore, India MSE Technology Full time

    Service & Ops Analyst A little bit About MSET. At MSET, we are a leading Loyalty Services Company specializing in Next Generation Digital Solutions to propel client growth. Since our inception in 2019, we have developed and operate a proprietary loyalty solution that ensures measurable returns for our clients. With a global presence, we offer a complete...

  • Senior Executive

    2 weeks ago


    Bangalore, Karnataka, India EXL Service Full time

    Organization skills Time management skills 1-3 Years Accounts Payable Experience preferred Knowledge of Accounting Software JDE is a plus Proficient in MS Word MS Outlook MS Access MS Excel Outstanding verbal written communication Excellent Customer Service Skills Ability to prioritize multi-task Exhibits meticulous attention to detail Excellent problem...