Operations Assistant

1 week ago


Bengaluru, India ShipZYCart Full time

Hi thereWe are looking for an Operations Assistant with 2 to 3 years of experience, who has experience in the Logistics Industry.Key Responsibilities- Create and manage shipping labels across multiple courier partner portals- Ensure accuracy of shipment data such as consignee details, package weight, dimensions, and destination before label creation.- Update internal shipment trackers with label details, tracking IDs, and status updates.- Coordinate with warehouse and dispatch teams to ensure timely handover of shipments.- Verify pickup schedules and follow up with courier partners in case of delays or discrepancies.- Maintain records of daily bookings and manifests for reporting and reconciliation.- Identify and resolve booking errors or duplicate label issues quickly.- Assist the operations manager in daily dispatch planning and documentation.Required Skills and ToolsProficiency in:- Courier portals:- Office tools: Microsoft Excel / Google Sheets (mandatory)- Communication tools: Email, WhatsApp Web, Slack- Document management: Google Drive / Dropbox- Basic familiarity with CRM or order management tools (Like Zoho) is a plus.Qualifications- Education: Bachelor’s degree (preferred) or relevant diploma in logistics, commerce, or operations.- Experience: 1–3 years in logistics operations, courier coordination, or shipping label generation.- Language Proficiency: Excellent English (written and spoken); Hindi or regional language proficiency is a plus.- Technical: Strong computer literacy and ability to work with multiple online systems simultaneously.Key Attributes- High attention to detail and accuracy.- Ability to multitask and meet daily dispatch deadlines.- Reliable, proactive, and organized in managing shipment flow.- Strong communication and coordination skills.Compensation- Competitive salary based on experience.- Performance-based bonuses and growth opportunities.


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