Client Services Manager

1 month ago


India DViO Digital Full time

Job Title: Lead- Client Operations

Company: DViO Digital Pvt Ltd

Location: Bangalore

Job Type: Full-Time

About DViO Digital:

DViO Digital is a leading agency specializing in innovative digital marketing strategies. We are looking for a Lead Client Operations to manage client accounts, ensure seamless execution of campaigns, and drive client satisfaction.

Key Responsibilities:

  • Serve as the primary liaison between clients and DViO, ensuring alignment on goals and deliverables.
  • Oversee daily operations for client accounts, ensuring timely execution and quality.
  • Collaborate with clients to understand their needs and translate them into actionable digital strategies.
  • Advise clients on digital marketing trends and strategies.
  • Manage client expectations, resolve issues, and ensure smooth operations.
  • Monitor campaign performance and provide insights for optimization.
  • Handle budgets, track costs, and ensure targets are met.
  • Lead client meetings, present reports, and propose new strategies.
  • Work with internal teams to ensure seamless delivery and collaboration.

Skills & Qualifications:

  • 4+ years in managing client accounts, preferably in a digital agency.
  • Strong communication and interpersonal skills.
  • In-depth knowledge of digital marketing and social media strategies.
  • Creative thinker with excellent presentation skills.
  • Strong business acumen and budget management experience.
  • Ability to lead and collaborate effectively with teams.

Why DViO Digital?

  • Innovative work environment with diverse clients and exciting projects.
  • Competitive salary and growth opportunities.



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