SuperOps | SDR Manager | chennai

4 weeks ago

chennai, India SuperOps Full time

About:


SuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners.

Founded by Arvind Parthiban, a serial entrepreneur, and Jayakumar Karumbasalam, a veteran in the IT space, SuperOps is built on the back of a team of engineers, product architects, designers, and AI experts, who want to reshape the world of IT. Now we have taken on a market that is plagued by legacy solutions and subpar experiences. The potential to do something great is immense. So if you love to grow, be part of a kickass team that inspires you to do more, and make an everlasting mark in the world of IT, SuperOps is the place to be.

We also believe that the journey is as important as the destination. We want to build the best products out there and have fun while doing so. So come, and be part of our A-star team of superheroes



About the Job


Location - Chennai

Experience - 8+ YOE


We are seeking a dynamic and results-driven SDR Manager to lead and grow our Sales Development Representative (SDR) team. In this role, you will be responsible for managing, coaching, and motivating a team of SDRs to drive pipeline growth and meet revenue goals. You will work closely with marketing and sales teams to create scalable processes, define strategies, and optimize lead generation efforts in a high-growth SaaS environment.

This is an exciting opportunity for someone passionate about sales development, team building, and data-driven decision-making to make a significant impact in a fast-paced, results-oriented organisation.


Key Responsibilities:

Team Leadership and Management:

  • Recruit, train, and manage a high-performing SDR team.
  • Set clear goals and KPIs for the SDR team, ensuring alignment with company objectives.
  • Conduct regular 1:1s, team meetings, and coaching sessions to monitor and improve performance.
  • Foster a collaborative and motivating work environment to maintain team engagement and morale.

Sales Strategy and Execution:

  • Design and implement outbound and inbound sales strategies to increase pipeline growth.
  • Develop and refine scripts, email templates, and cadences for effective prospecting.
  • Partner with marketing and sales leaders to align on target accounts, messaging, and campaign strategies.
  • Leverage tools like Hubspot, SalesLoft, Outreach, or similar platforms to streamline prospecting efforts and track performance.

Performance Tracking and Optimisation:

  • Analyse SDR metrics (e.g., outreach volume, response rates, conversion rates) and report on team performance.
  • Identify areas for improvement and implement data-driven strategies to increase efficiency and effectiveness.
  • Regularly audit CRM and sales processes to ensure data accuracy and streamline workflows.

Collaboration and Cross-functional Alignment:

  • Work closely with sales leaders to ensure seamless handoffs of qualified leads to Account Executives.
  • Collaborate with the marketing team to provide feedback on campaign performance and audience targeting.
  • Act as a liaison between the SDR team and other departments to ensure alignment on goals and initiatives.


Qualifications:

  • Proven experience as an SDR Manager or similar role in a SaaS or B2B sales environment.
  • Track record of exceeding pipeline and revenue goals through effective team leadership.
  • Strong understanding of outbound prospecting strategies and tools.
  • Proficiency in CRM systems (HubSpot) and sales engagement platforms (e.g., SalesLoft, Outreach).
  • Exceptional coaching, mentoring, and leadership skills.
  • Excellent communication and interpersonal skills.
  • Analytical mindset with the ability to interpret data and make data-driven decisions.


Preferred Qualifications:

  • Experience working in a high-growth SaaS or technology company.
  • Familiarity with Account-Based Marketing (ABM) strategies.
  • Background in building scalable sales processes and teams.

Why Join Us?

  • Be part of a fast-growing SaaS company with an innovative product and strong market presence.
  • Opportunity to make a significant impact by shaping and scaling our SDR team.
  • Competitive salary, benefits, and a collaborative, growth-focused work culture.

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