AVP Order to Cash
3 weeks ago
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Vice President - Order to Cash In this role, you will be responsible for OTC Ops and Transformation E2E. Need to focus on continuous process improvement and adaptive to change Develop & manage effective working relationships in the organization and actively liaise with all Key Stakeholders Develop and document business processes and accounting policies to maintain and strengthen internal controls Responsibilities: • Be a specialist in the Domain of OTC and drive projects for aligning to Global Design • Excellent knowledge of ERP Applications, Workflow Tools etc. • Drive Digital implementations of new tools – troubleshoot issues and customize digital implementations. • Train teams on digital tools implementation and drive adoption • Coordinate within the team & ensure all vital information is compiled, reviewed, and approved (if necessary) for credit memos, refunds, credit investigations, client billings, overdue invoices, credit policy, and applying and balancing AR • Supervise and report out the progress of projects • Assess actual performance against standards to determine whether the team is on target to reach goals and takes corrective actions as necessary • Build a relationship with all internal and external partners, drive cross-sales for customer • Ensure timely resolution of customer / raised issues along with root cause analysis to avoid reoccurrence • Share best practices with a customer and identify areas of improvement within processes (Credit, Billing, Collections, Dispute & reconciliation process) • Should be able to mentor, guide, influence & empower the team to achieve targets/metrics • Identify & implement standardization within processes across the region• Drive growth of business and build relationships with customers globally • Ability to lead & build strong teams from a domain standpoint along with digital tools & influence multiple internal & external partners on the process adaptations • Ability to build client partnerships & work in an ambiguous environment • Sound financial & commercial Business Understanding • Should have been a part of the transition process, done due diligence or solution identification • Multi-Tasking skills in project delivery, deadlines and budget • Resource needs to be upbeat, confident, outspoken & strong in communication • Strong understanding of tools available in the market – example get paid Qualifications we seek in you Minimum qualifications • Rank holder Chartered Accountant/ Graduate from top Commerce colleges • Own end-to-end client service delivery and P&L • Be a key driving force in managing new/existing relationships with a set of valuable clients leading to a healthy P&L • Develop a strategy for winning and transitioning new deals while running and growing the existing relationships • Be responsible for ensuring the right solution is proposed for new deals, actively participating in the deal process, aiding and enabling robust transitions, delivering ongoing client satisfaction through consistent high-class service delivery, and thereby ensure high NPS, cross-sell and profitability • Lead the way in implementing new technologies in operations and display a strong executive presence • Engage in building collaborative teams that align and work to achieve Genpact and Client goals Preferred Qualifications • Prior OTC process & project management experience • LSS certification Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,
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AVP Order to Cash Specialist
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeJob Title: AVP Order to CashGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better...
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Avp order to cash
3 weeks ago
Gurgaon, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people...
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AVP Order to Cash
3 days ago
gurgaon, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm deliveringoutcomes that shape the future. Our 125,000+ people across 30+ countries are drivenby our innate curiosity, entrepreneurial agility, and desire to create lasting value forclients. Powered by our purpose - the relentless pursuit of a world that works better forpeople - we serve...
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Avp order to cash
4 days ago
Gurgaon, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm deliveringoutcomes that shape the future. Our 125,000+ people across 30+ countries are drivenby our innate curiosity, entrepreneurial agility, and desire to create lasting value forclients. Powered by our purpose - the relentless pursuit of a world that works better forpeople - we serve...
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AVP Order to Cash
3 weeks ago
Gurgaon, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people...
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Order to Cash
4 months ago
Gurgaon, India SoftwareOne Full timeJob Function: Finance The role: In the role of an **Order-to-Cash Professional **with Invoicing experience, you will be responsible for managing the end-to-end process of customer **invoicing**, and facilitating the seamless process of **credits** and **credit/rebill** requests daily within company established SLAs. - ** Credit/Rebill Process**: -...
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Order to Cash Processing Specialist
2 weeks ago
Gurgaon, Haryana, India Black And White Business Solutions Private Ltd Full timeJob Title: Order to Cash Processing SpecialistJob Description:We are seeking a highly skilled Order to Cash Processing Specialist to join our team at Black And White Business Solutions Private Ltd. As an Order to Cash Processing Specialist, you will be aligned with our Finance Operations vertical and will be responsible for determining financial outcomes by...
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AVP Order to Cash
3 weeks ago
Gurgaon, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm deliveringoutcomes that shape the future. Our 125,000+ people across 30+ countries are drivenby our innate curiosity, entrepreneurial agility, and desire to create lasting value forclients. Powered by our purpose - the relentless pursuit of a world that works better forpeople - we serve...
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Order to Cash Manager
2 weeks ago
Gurgaon, Haryana, India Builder Full timeOrder to Cash Manager - CAAs a seasoned Chartered Accountant, you will leverage your expertise in Order to Cash, AR, invoicing, reconciliation, customer onboarding, and customer master management to drive business growth. This role offers a unique opportunity to work with a growing startup, where you will be responsible for ensuring timely invoicing,...
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Order to Cash Transactional Expert
3 days ago
Gurgaon, Haryana, India Black And White Business Solutions Private Ltd Full timeAbout the RoleSkill requirements for this position include Order to Cash Processing - Customer Master Data Management.Job Location: Gurugram. The selected candidate will be aligned with our Finance Operations vertical.Qualifications: Any Graduation/Chartered Accountant/Cost And Works Accountant.Main ResponsibilitiesCollecting operational data/reports, whilst...
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Order to Cash Operations Manager
7 days ago
Gurgaon, Haryana, India Genpact Full timeGenpact: A Leader in Global Professional ServicesWe are a global firm delivering outcomes that shape the future. Our people are driven by curiosity, entrepreneurial agility, and a desire to create lasting value for clients. We serve and transform leading enterprises with our deep business and industry knowledge, digital operations services, and expertise in...
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Assistant Vice President
7 days ago
Gurgaon, Haryana, India Genpact Full timeAssistant Vice President - Order to Cash Process ExpertJob SummaryGenpact is seeking an experienced Assistant Vice President to lead the Order to Cash (OTC) process transformation. The ideal candidate will have a deep understanding of OTC operations and be able to drive process improvements across the organization.Key ResponsibilitiesDevelop and implement...
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AVP Order to Cash
3 days ago
Gurgaon, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm deliveringoutcomes that shape the future. Our 125,000+ people across 30+ countries are drivenby our innate curiosity, entrepreneurial agility, and desire to create lasting value forclients. Powered by our purpose - the relentless pursuit of a world that works better forpeople - we serve...
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Collections Specialist
7 days ago
Gurgaon, Haryana, India Genpact Full timeAt Genpact, we are seeking a highly skilled Collections Representative to join our team. As a Collections Representative, you will be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes.Key Responsibilities:You will be responsible for all activities related to the Order to Cash...
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Senior Manager
2 days ago
Gurgaon, Haryana, India Genpact Full timeAbout the RoleGenpact is seeking an experienced professional to lead our Order to Cash (OTC) operations. As a Senior Manager, you will be responsible for driving process efficiency, ensuring customer satisfaction, and developing strategic plans to enhance our financial services.Key ResponsibilitiesDevelop and implement process improvements to increase...
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Assistant Vice President
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeJob Title: Assistant Vice President - Order to Cash OperationsGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless...
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Gurgaon, Haryana, India Genpact Full timeAt Genpact, we empower our clients to create a world that works better for people. As a Process Developer, Invoice to Cash, you will play a key role in our mission.Key Responsibilities:Collect payments from customers, emailing or faxing invoices as needed.Identify and resolve unidentified cash and manage the end-to-end process of cash applications.Process...
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Order Taker
3 weeks ago
Gurgaon, Haryana, India The Indian Hotels Company Limited Full timeJob SummaryWe are seeking a highly skilled and customer-focused Order Taker to join our team at The Indian Hotels Company Limited. As an Order Taker, you will be responsible for providing exceptional service to our guests, taking orders, and ensuring timely delivery of food and beverages.Key ResponsibilitiesAnswer all telephone calls and prioritize said...
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PD - Invoice to Cash Night Shift
2 days ago
Gurgaon, Haryana, India Genpact Full timeGenpact is a global professional services and solutions firm that delivers outcomes to shape the future. Our people are driven by their curiosity, entrepreneurial agility, and desire to create lasting value for clients.We are inviting applications for the role of Process Developer, Invoice to Cash at Genpact.As a Process Developer, you will be responsible...
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Cash Collector
5 months ago
Gurgaon, India Ericsson Full time**About this opportunity**: We are now looking for a Collection support resource to proactively maintain relationship with customer, follow-up with the customer in order to ensure that outstanding invoices are paid before or on due date. For due invoices seek reason for delayed payment and initiate action plan. Send monthly ageing report with comments on...
