Network Expert

2 days ago

Chennai, Tamil Nadu, India techjays Full time
At Techjays, we are driving the future of artificial intelligence with a bold mission to empower businesses worldwide by helping them build AI solutions that transform industries. As an established leader in the AI space, we combine deep expertise with a collaborative, agile approach to deliver impactful technology that drives meaningful change.

Our global team consists of professionals who have honed their skills at leading companies such as Google, Akamai, NetApp, ADP, Cognizant Consulting, and Capgemini. With engineering teams across the globe, we deliver tailored AI software and services to clients ranging from startups to large-scale enterprises.

Be part of a company that's pushing the boundaries of digital transformation. At Techjays, you'll work on exciting projects that redefine industries, innovate with the latest technologies, and contribute to solutions that make a real-world impact. We are seeking a motivated and skilled NOC Analyst to join our Network Operations Center team. The NOC Analyst will be responsible for monitoring network systems, diagnosing issues, and ensuring the stability and performance of our infrastructure. The ideal candidate will have a strong foundation in network operations with the ability to resolve technical problems efficiently.

Network monitoring - Grafana, Nagios, SolarWinds, Zabbix. 

Network protocols - TCP/IP, routing protocols, DNS, and DHCP

Eero, KMZ, Salesforce

Windows and Linux environments, Python /Bash/PowerShell, Cloud Technologies

Experience: Minimum of 3 years of professional experience in a NOC or similar IT support role

Location: Remote

Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.

Proficiency in using network monitoring tools such as Nagios, SolarWinds, Zabbix, or similar.

Strong understanding of network protocols (e.g., Respond to and follow up on any emails related to technical issues (incidents and service requests) Data Management- backup, Restore, Crash

Planning up for any immediate production upgrade or ramp-up requirements

Clear communication with IT teams, end-users, and management.

Maintain accurate and up-to-date documentation of network configurations, processes, and procedures.

Continuously monitor network performance and system alerts using various monitoring tools.

Analyze network traffic patterns and identify potential issues.

Ensure all systems and networks operate at peak performance levels.

Respond promptly to network incidents and alerts, working to diagnose and resolve issues.

Support the configuration and management of network devices, including routers, switches, and firewalls.

Work closely with other IT teams to coordinate responses to complex network issues.

Participate in shift rotations to provide 24/7 network support coverage.

Relevant certifications such as CompTIA Network+, Cisco CCNA, or equivalent are a plus.

Paid holidays and flexible time-off policies.

Casual dress code and a flexible working environment.

Opportunities for professional development in an engaging, fast-paced environment.

Medical insurance covering self and family up to 4 lakhs per person.

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