Salesforce Lead
1 month ago
Job Description – Salesforce Lead
System Soft Technologies is a premier technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness. For over 25 years, we have built trusted partnerships with our clients, helping us grow into a $200MM+ enterprise. With the collective resources of over 1,200 associates covering the full spectrum of IT expertise, we anticipate and meet the unique needs of our clients, consistently delivering exceptional quality that exceeds expectations.
Why System Soft Technologies?
At System Soft Technologies, we are united by diversity, inclusion, transparency, respect, integrity, and a deep passion for our clients and team members. Our growth is fueled by your professional development as we collaborate, share ideas, innovate, and invest in our future together. By building meaningful partnerships with our people, we embrace a common purpose to amplify ambitions, expand horizons, and exceed our goals. This synergy keeps us agile, ahead of the competition, and leaders in our industry. Our continued success starts with you.
Job Description:
Presents and leads sessions and requirement workshops, based on Waterfall or Agile Delivery Methods. Has sufficient knowledge of the Salesforce platform to make adequate design decisions & propose solutions to requirements based on industry & technology best practices.
Responsibilities:
- Maps business functional requirements to system/technical requirements adopting Salesforce best practices.
- Design end-to-end Salesforce solutions using Configuration and Customization (APEX Class, Triggers, Visualforce pages, Lightning components etc.)
- Understands the scope of the project and validates the correct resources for the project
- Optimization of solutions through an understanding of business needs and technology capabilities
- Collaborate with cross functional teams including business stakeholders, product teams, global IT Apps teams, consultants & vendors to manage deliverables and provide technical guidance on Salesforce best practices
- Efficiently manage shifting priorities, demands and timelines through analytical and problem-solving capabilities, prioritization, and communication
- Participate in daily scrum meetings, analyze assigned user stories, identify/resolve gaps in functional user stories/business requirements
- Lead a team of Salesforce developers and administrators, providing regular feedback, conducting performance evaluations, and fostering a culture of continuous learning and growth.
- Mentor junior team members in Salesforce technology, Force.com, Integration Technologies, and Salesforce best practices
- Responsible for the detailed design of technical solutions, Proof-of-Concepts (POC), prototyping and documentation of technical design throughout the SDLC process
- Coordinate and support deployment of releases
- Lead Salesforce platform team and manage environments, deployment automation and CI/CD tools, monitor system performance, security and backups
- Adhere to high-quality development principles while delivering solutions on-time and on-budget.
- Track & assess team's performance using appropriate systems, tools and techniques
Qualifications:
- Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field.
- 7 + years of Experience in technology implementation for full lifecycle enterprise software projects
- 5 + years of Experience in designing and developing full stack solutions using Salesforce Platform and related technologies
- Strong experience with Salesforce CPQ and Billing solutions
- Experience with DevOps tooling Copado, GitHub, Azure DevOps etc. and test automation tools like Copado CRT, selenium etc.
- Good understanding of how to map business processes within Salesforce.com
- Excellent knowledge of Salesforce products and licensing models
- Familiarity with Salesforce.com best practices, support mechanisms, procedures, and limitations
- Ability to analyze complex systems as well as troubleshoot and isolate system issues
- Outstanding communication and team collaboration skills
- Experience leading IT Teams of 6+ professionals (direct and/or indirect reports)
- Strong understanding of Agile/Lean principles
- Good project management experience using waterfall and agile methodologies
- Ability to think critically and challenge conventional thinking
System Soft Technologies is a proud equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, sexual orientation, or any other characteristic protected by law.
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