Senior Leaders for the Disputes Resolution Service

1 week ago

Bangalore, India Aquis Search Full time

Aquis Search is representing a leading global IT services firm looking to hire a Senior Lead – Contracts & Negotiations in Bangalore to support its commercial contracting and client engagement function. This is a client-facing commercial contracting position responsible for drafting, negotiating, and managing complex agreements across managed services, professional services, and multi-brand integration projects. The role involves close collaboration with business leaders, legal counsel, and client executives to structure commercially sound and compliant contracts that protect business interests while enabling growth. Lead contract negotiations, risk assessment, and post-signing contract management (amendments, renewals, extensions, and claims). Provide commercial and contractual guidance to business and delivery teams. Ensure compliance with legal, regulatory, and corporate governance frameworks. 6–10 years’ experience in commercial contracting and negotiations within leading IT or technology firms. ~ Strong commercial acumen with experience handling client-facing contracts (managed services, professional services, and system integration). ~ Proven ability to balance legal protections with business outcomes in high-value negotiations. ~ Bachelor’s degree in Business, Law, or Accounting (law qualification advantageous but not mandatory). com for a confidential chat.

  • Resolve Financial Disputes

    2 weeks ago

    bangalore, India beBeeFraudDetection Full time

    Job Title:Analyze and Resolve DisputesAbout the Role:We are seeking a skilled professional to join our team as a Senior Process Associate in the Fraud and Dispute Process department. The successful candidate will play a critical role in managing, analyzing, and resolving fraud and dispute cases to protect Mastercard and its stakeholders from financial...

  • Dispute Agent

    2 weeks ago

    bangalore, India Insight Global Full time

    Day to Day:Insight Global is seeking Credit Card / Mastercard Disputes SMEs to join our client's back office disputes resolution team for a large, tech-forward consumer credit card. Our client is a prominent global bank. In this role you will serve as a subject matter expert escalation point and case investigations agent. As an agent, you will tackle a...

  • Resolution Analyst

    5 days ago

    bangalore, India Rezolution Full time

    Position & Location Resolution Analyst (Senior Tele-Collections Role) – Rezolution Performance Centre, Wagle Estate, Thane Salary ₹4.2–4.8 LPA + incentives (up to 150%) – up to ₹1–1.2 Lakh a month About the Role A premium desk role for seasoned tele-collection specialists, responsible for handling complex recovery conversations with empathy,...

  • Credit Card Disputes Specialist

    1 week ago

    bangalore, India beBeeCustomerResolution Full time

    About the RoleAs a subject matter expert for credit card and Mastercard disputes, you will serve as an escalation point and case investigations agent. You will tackle customer scenarios, resolve issues, and inquiries following Mastercard rules and guidelines, as well as Regulation Z compliance.Key Responsibilities:Tackle a variety of customer scenarios and...

  • Tax Dispute Resolution Professional

    1 week ago

    bangalore, India beBeeSpecialist Full time

    Job TitleWe are seeking an experienced Escalation Specialist to join our team.About the JobThe successful candidate will be responsible for managing high-severity customer issues, ensuring timely resolution and preventing repeat occurrences. This role requires strong problem-solving skills, cross-functional coordination, and a deep understanding of...

  • Customer Service Jobs Opening in For a Client of TeamLease Digital at BengaluruLess

    4 weeks ago

    Bangalore, India For a Client of TeamLease Digital Full time

    You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.Support inbound sales through upselling or cross selling of products or...

  • Senior Service Delivery Leader

    4 weeks ago

    Bangalore, Karnataka, India IKEA Full time

    Senior Service Delivery Leader You care about making a positive impact in the world You understand greatness requires thinking differently An inclusive and accepting work environment is important to you A job at IKEA is so much more than home furnishings Together we work to make a better everyday life for the many It s the perfect fit if you want to...

  • Managed Services- Leader

    21 hours ago

    bangalore, India Quantiphi Full time

    Role: Managed Services- Leader Experience Level: 15+ Years Work location: Mumbai/Bangalore As the Service Delivery Lead for Managed Services, you will be the leader behind our operational excellence, responsible for establishing robust processes, ensuring unwavering adherence to KPIs, and flawlessly executing deliverables while also getting involved in...

  • Managed Services- Leader

    18 hours ago

    Bangalore, India Quantiphi Full time

    Role: Managed Services- Leader Experience Level: 15+ Years Work location: Mumbai/Bangalore As the Service Delivery Lead for Managed Services, you will be the leader behind our operational excellence, responsible for establishing robust processes, ensuring unwavering adherence to KPIs, and flawlessly executing deliverables while also getting involved in...

  • Managed Services- Leader

    5 days ago

    bangalore, India Quantiphi Full time

    Role: Managed Services- LeaderExperience Level: 15+ YearsWork location: Mumbai/BangaloreAs the Service Delivery Lead for Managed Services, you will be the leader behind our operational excellence, responsible for establishing robust processes, ensuring unwavering adherence to KPIs, and flawlessly executing deliverables while also getting involved in...