Service Management Specialist

1 week ago

Kolkata, India Global Business Ser. 4u Full time

- Implement and support Service Management (SM) processes in SAP S/4HANA.- Configure and customize S/4 Service Management modules (Service Orders, Service Contracts, Service Billing, Resource Planning).- Work with business users to gather requirements and translate them into system solutions.- Integrate Service Management with SD, MM, FI, and CS modules.- Provide issue resolution, enhancements, and end-user training.Required Skills:- Required SAP experience, with at least 2–3 full-cycle implementations in S/4HANA Service Management.- Strong knowledge of Service Orders, Service Contracts, Billing, and Customer Interaction in S/4.- Understanding of related modules (SD, MM, FI, CS).- Excellent communication and client-facing skills.

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