
Senior Cloud HCM Technical Architect
4 days ago
This role involves providing day-to-day production support, enhancements, quarterly patch release testing, and issue resolution to a global support team of functional leaders, business partners, and technical experts.
Key Responsibilities:
- Production support project experience with understanding of AMS Ticketing process, deployment process, upgrades testing, etc.
- Interaction with offshore and onshore client engagements involving implementation/support of Oracle HCM Cloud modules.
- 8+ years of ERP implementation experience with 4+ years of hands-on experience with Oracle HCM functional (any two modules - Global HR, Learning, Recruiting, Talent Management, Compensation, Benefits, Payroll, OTL).
- Cloud Technical expertise with Oracle Cloud Human Capital Management in two or more of the following modules: Core HR, OTL, Recruiting (Fusion), Learning, Benefits, Performance Management, Goals, Talent Management.
- Resolving production tickets, patch testing, change requests, requirement analysis, and documentation of the respective Oracle environment.
- Working collaboratively on configurations, bug-fixes, quarterly patch testing, and quality assurance prior to change deployment of the respective Oracle environment.
- Managing System Admin and Security Environment of the Oracle instance, including super-permissions, patch management, POD management, system configuration, and risk management.
- Performing unit tests, high-level functionality, staging test scenarios, and documenting test results.
- Developing runbooks for technical objects and analyzing/resolving technical queries during ticket resolution.
- At least 2 full lifecycle implementations of Oracle HCM as a Technical lead and minimum one production support project experience.
- Strong end-to-end experience in at least a couple of HCM modules (Core HR, Recruiting (Fusion), Benefits, Performance Management, Payroll, Goals, Absence Management, Succession Planning, HR Helpdesk, Talent Review, Onboarding (Fusion), Learning (Fusion)).
- Efficient and effective communication skills, both written and verbal, with the ability to engage directly with clients on detailed technical discussions.
- Experience in working with Onshore/NSA/Offshore model.
- Familiarity with Fast Formula creation and maintenance, HCM Data Loader, Payroll Batch Loader, HCM Spreadsheet Data Loader, Custom Role Development, and Cloud System Administration services.
- Knowledge of BI Publisher (RTF design/e-text/Scheduling/Parameter Handling/Bursting/backup and migration of reports to different pods).
- Visual Builder Studio experience with extending application pages and migrating changes between instances.
- Experience with additional Reporting Tools: HCM Extract/OTBI/Analysis Dashboard.
- Transformation formula and automating inbound loads into HCM using HDL.
- Sysadmin activities, code deployment process, and quality assurance.
- Creating and moving changes via migration sets.
- Extending Cloud through the personalization layer.
- Understanding of business objectives and organization structure.
- Strong work ethics, trustworthiness, and self-confidence.
- Ability to work accurately with good attention to detail, maintaining confidentiality and integrity.
- Ability to work under pressure to achieve multiple daily deadlines for client deliverables, with a mature approach.
- Awareness of agile methodology.
- Good interpersonal and communication skills.
- Positive attitude.
- Ability to learn new technologies.
- Understanding of SOAP, REST APIs.
- Working knowledge of Oracle Integration Cloud & Visual Builder Cloud Service.
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