Market Compliance Expert

2 days ago


Hyderabad, Telangana, India beBeeCompliance Full time ₹ 60,00,000 - ₹ 1,20,00,000
Market Complaints Specialist Role Overview

Key Responsibilities:

  • Process and manage market complaints assigned to you as per relevant SOPs, business matrix, and SLA timelines.
  • Contribute to data collection and reporting of KPIs.
  • Take ownership of ad-hoc projects assigned in your area of work.
  • Proactively escalate all deviations through timely communication.
  • Drive continuous process improvement projects to enhance quality and productivity.
  • Maintain accurate records of service dashboards, order management frameworks, and time sheets.

Requirements:

  • 5-8 years of experience in Quality Operations.
  • Thorough understanding of Quality Management Systems.
  • Ability to review market complaints investigation reports.
  • Basic understanding of product manufacturing and lifecycle events.
  • Excellent verbal and written English communication skills.
  • Graduate or Post Graduate degree in Pharmacy (desirable).

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