Customer Service Representative

8 hours ago


Solan, Himachal Pradesh, India beBeeCustomerService Full time ₹ 1,80,000 - ₹ 3,00,000
Job Title: Customer Service Representative.

Job Description: We are seeking a skilled and customer-focused professional to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels, including phone, email, and in-person interactions.

Key Responsibilities:
1. Respond to customer inquiries and resolve issues in a timely and professional manner.
2. Utilize active listening skills to understand customer concerns and provide accurate solutions.
3. Work closely with cross-functional teams to ensure seamless customer experience.
4. Maintain accurate records of customer interactions and update customer information as necessary.

Required Skills and Qualifications:
Education: High school diploma or equivalent required.
Experience: Prior customer service experience preferred.
Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, proficiency in Microsoft Office applications, and basic knowledge of computer software.

Benefits: Competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Location: Solan

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