Quality Assurance Professional

2 days ago

Thāne, Maharashtra, India beBeeAnalytical Full time ₹ 5,00,000 - ₹ 10,00,000
Job Opportunity

The role of Quality Assurance Specialist involves ensuring that our services meet the highest standards.

  • This position entails monitoring and evaluating performance to identify areas for improvement.
  • We are seeking a skilled professional who can monitor calls and email responses, assess associate's demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures.

We are looking for someone with:

  • Ability to complete call monitoring and feedbacks as per defined protocols.
  • Performs call monitoring and provides trend data to the concerned team.
  • Understands process/function goals and helps the team to achieve them.
  • Conducting calibration sessions and initiating action plans for reducing variance.
  • Prepares and analyzes internal and external quality reports for management staff review.
  • Multitasking and time management skills.
  • Ensure adherence to process quality SLA's.
  • Coordinating with clients on process-related issues & updates.
  • Takes others' perspective into account when communicating, negotiating, or presenting arguments.
  • Listens & clearly presents information.
  • Demonstrate expertise in functional knowledge and ability to apply them in aligned projects.

Requirements:

  • Should have more than 1+ year of experience in collections process.
  • Preferred 3rd Party or 1st Party Collections experience.
  • Must be a self-motivator and self-starter.
  • Attention to detail, time management, and decision-making skills.
  • Vigilant in following up to ensure that developed plans addressing issues and problems have been implemented.
  • Demonstrate flexibility and sense of urgency.
  • Must adapt well to change and successfully set and adjust priorities as needed.
  • Ability to multitask and successfully operate in fast-paced team environment.
  • Creative ability & writing proficiency.

Qualification:

  • Bachelor's degree
  • Excellent verbal, written, and interpersonal communication skills; has excellent oral & written communication skills.
  • Exceptional listening and analytical skills

  • Quality Assurance Professional

    2 days ago

    Thāne, Maharashtra, India beBeeQuality Full time ₹ 10,00,000 - ₹ 12,50,000

    Job Overview:We seek an experienced Quality Assurance Specialist with a strong commitment to quality standards.The ideal candidate is highly organized, methodical and has the experience necessary to take our deliverables to the next level in terms of accuracy and customer satisfaction.Main Responsibilities:Plan, execute and perform inspection and testing of...

  • Pharmaceutical Quality Assurance Professional

    1 week ago

    Thāne, Maharashtra, India beBeeQuality Full time US$ 90,000 - US$ 1,20,000

    Job Title: Quality Assurance SpecialistJob Summary:We are seeking a highly skilled and experienced Quality Assurance Specialist to join our organization. The ideal candidate will have a strong background in quality control and assurance, with experience in pharmaceutical industries.Responsibilities:Quality Control: Conduct thorough inspections of raw...

  • Quality Assurance Professional

    5 days ago

    Thāne, Maharashtra, India beBeeQualityAssurance Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Description:As a Quality Assurance (QA) and Inspection, Packaging and Quality Assurance (IPQA) professional, you will play a critical role in ensuring the quality of pharmaceutical products.Monitor formulated products against stipulated conditions mentioned in batch production records.Conduct certificate of batch production records for compliance and...

  • Pharmaceutical Quality Assurance Professional

    2 weeks ago

    Thāne, Maharashtra, India beBeeQuality Full time ₹ 9,00,000 - ₹ 12,00,000

    **Job Overview:**We are seeking a highly skilled Quality Assurance Assistant Manager to oversee the highest standards of quality in our pharmaceutical operations.This is a full-time position that requires a strong background in quality assurance, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key...

  • Software Quality Assurance Professional

    1 day ago

    Thāne, Maharashtra, India beBeeAutomation Full time ₹ 20,00,000 - ₹ 25,00,000

    About UsWe are seeking a skilled Quality Assurance Automation Engineer to join our team. Our ideal candidate will have experience with automation test engineering and be proficient in programming languages such as Java.This is an exciting opportunity for individuals who enjoy working with technology and are passionate about delivering high-quality software...

  • Quality Assurance Leader

    2 weeks ago

    Thāne, Maharashtra, India beBeeCompliance Full time ₹ 15,00,000 - ₹ 25,00,000

    Quality Assurance LeaderWe are seeking an experienced Quality Assurance professional to oversee our quality control processes and ensure compliance with regulatory requirements.

  • Advanced Quality Assurance Professional

    1 week ago

    Thāne, Maharashtra, India beBeeTester Full time ₹ 10,00,000 - ₹ 15,00,000

    Quality Assurance Specialist Job DescriptionWe are seeking a detail-oriented Quality Assurance Specialist to collaborate closely with our cross-functional team.This role demands expertise in manual and automated testing, problem-solving abilities, and a strong commitment to product excellence.Key Responsibilities:Develop, execute, and maintain test plans,...

  • Quality Assurance Manager

    2 days ago

    Thāne, Maharashtra, India beBeeQuality Full time ₹ 30,00,000 - ₹ 50,00,000

    Job DescriptionWe are seeking an experienced Quality Assurance Manager to oversee the development lifecycle and ensure adherence to regulatory standards and industry best practices.Key Responsibilities:Develop and implement quality assurance strategies and processes, ensuring compliance with regulatory requirements.Collaborate with cross-functional teams to...

  • Advanced Software Quality Assurance Professional

    2 days ago

    Thāne, Maharashtra, India beBeeQuality Full time ₹ 24,00,000 - ₹ 30,00,000

    Senior Quality EngineerWe are seeking a highly skilled Senior Quality Engineer to join our elite team. As a key member of our software development lifecycle, you will be responsible for designing, developing, and executing automated and manual test cases for digital banking applications.About the RoleThe successful candidate will have 8+ years of experience...

  • Senior Quality Assurance Specialist

    2 weeks ago

    Thāne, Maharashtra, India beBeeAssurance Full time ₹ 24,00,000 - ₹ 48,00,000

    Quality Assurance RoleWe are seeking a highly skilled Quality Assurance professional to ensure the highest quality standards in pharmaceutical products.Key Responsibilities:Develop and implement quality assurance protocols to ensure compliance with regulatory requirementsConduct regular audits and inspections to identify areas for improvementCollaborate with...