Service Delivery Manager

8 hours ago


Amrāvati, Maharashtra, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 12,00,000
Service Delivery Manager

We are seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for leading and managing our service team, ensuring timely resolution of customer complaints and service requests, planning and monitoring preventive and breakdown maintenance activities, coordinating with customers and OEM for service requirements, and driving customer satisfaction through effective service delivery.

  • Key Responsibilities:
  • Manage and lead the service team for DG sets and industrial equipment.
  • Ensure timely resolution of customer complaints & service requests.
  • Plan and monitor preventive & breakdown maintenance activities.
  • Coordinate with customers and OEM for service requirements.
  • Drive customer satisfaction through effective service delivery.
  • Ensure adherence to safety norms and quality standards.
  • Eligibility Criteria:
  • Qualification: Diploma / B.E. (Mechanical / Electrical preferred).
  • Experience: Any (Freshers with strong technical skills can apply; prior experience in Engine Service / Industrial Machine Servicing preferred).
  • Languages: English.
  • Strong leadership, communication, and problem-solving skills.

What We Offer:

  • Competitive salary package.
  • Incentives & career growth opportunities.
  • Training on industry-standard products.


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