Spa Services Director

7 days ago


Mumbai, Maharashtra, India AccorHotel Full time
Spa Services Director

The Spa Services Director will play a pivotal role in the development, management, and delivery of our spa services and wellness programs. This position requires a dynamic individual with a strong background in spa and wellness management, excellent organizational skills, and a commitment to providing exceptional guest experiences.

Key Responsibilities:

  • Program Development & Management: Design and implement wellness and spa programs that align with our vision of longevity and holistic wellbeing.
  • Guest Experience: Ensure that all guests receive exceptional service from their initial contact through to the completion of their spa experience.
  • Team Leadership & Training: Lead, motivate, and support spa staff, including therapists and wellness practitioners, ensuring high standards of service and professionalism.

Qualifications:

  • Bachelor's degree in Hospitality Management, Wellness Business Administration, or a related field preferred.
  • Minimum of 3 years of experience in spa management, wellness program development, or a similar role with a proven track record of success.
  • Strong understanding of wellness trends, spa treatments, and longevity practices.
  • Excellent leadership, communication, and interpersonal skills.

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