Trade Operations Specialist

7 days ago


Pune, Maharashtra, India Creospan Inc. Full time

We are seeking a skilled Trade Support Analyst to ensure seamless trade execution and post-trade operations at Creospan Inc.

About the Role

As a Trade Support Analyst, you will be responsible for ensuring the smooth processing of pre-order and post-order transactions, trade reconciliation, and issue resolution in a high-paced financial environment.

  • Provide L2/L3 production support for trade operations, ensuring timely resolution of issues.
  • Monitor and support pre-order processing, post-order processing, and trade reconciliation.
  • Identify and troubleshoot trade-related discrepancies and escalate critical issues as needed.

You will leverage your expertise in ServiceNow, SQL, database troubleshooting, and high-level debugging to provide timely support to front-office, middle-office, and back-office teams.

Key Responsibilities
  • Utilize ServiceNow for ticketing and incident management.
  • Write and execute SQL queries to analyze trade data and troubleshoot database issues.
  • Collaborate with cross-functional teams, including traders, operations, and IT teams, to resolve system issues efficiently.
  • Perform high-level debugging and analyze logs to detect root causes of system failures.

Experience working in Unix/Linux environments is a plus. Excellent communication skills and ability to interact with stakeholders across different teams are essential.

The ideal candidate will have 5+ years of experience in Production Support within the Wealth Management or Investment Banking domain, strong analytical and problem-solving skills, and expertise in high-level debugging.

Candidates with experience using FIX protocol and order management systems, knowledge of scripting languages (Python, Shell Scripting) for automation, and familiarity with cloud-based environments (AWS, Azure) are preferred.



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