Trade Operations Specialist
7 days ago
We are seeking a skilled Trade Support Analyst to ensure seamless trade execution and post-trade operations at Creospan Inc.
About the RoleAs a Trade Support Analyst, you will be responsible for ensuring the smooth processing of pre-order and post-order transactions, trade reconciliation, and issue resolution in a high-paced financial environment.
- Provide L2/L3 production support for trade operations, ensuring timely resolution of issues.
- Monitor and support pre-order processing, post-order processing, and trade reconciliation.
- Identify and troubleshoot trade-related discrepancies and escalate critical issues as needed.
You will leverage your expertise in ServiceNow, SQL, database troubleshooting, and high-level debugging to provide timely support to front-office, middle-office, and back-office teams.
Key Responsibilities- Utilize ServiceNow for ticketing and incident management.
- Write and execute SQL queries to analyze trade data and troubleshoot database issues.
- Collaborate with cross-functional teams, including traders, operations, and IT teams, to resolve system issues efficiently.
- Perform high-level debugging and analyze logs to detect root causes of system failures.
Experience working in Unix/Linux environments is a plus. Excellent communication skills and ability to interact with stakeholders across different teams are essential.
The ideal candidate will have 5+ years of experience in Production Support within the Wealth Management or Investment Banking domain, strong analytical and problem-solving skills, and expertise in high-level debugging.
Candidates with experience using FIX protocol and order management systems, knowledge of scripting languages (Python, Shell Scripting) for automation, and familiarity with cloud-based environments (AWS, Azure) are preferred.
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