Senior Commercial Loan Servicing Specialist

3 weeks ago


Bengaluru, Karnataka, India WELLS FARGO BANK Full time

About This Opportunity

We are seeking a highly skilled Senior Commercial Loan Servicing Representative to join our team at Wells Fargo Bank.

Key Responsibilities

  • Service commercial real estate loans, including construction and problem loans, and may include commercial real estate agency loans.
  • Provide direct customer service and act as the primary servicing contact for the loan.
  • Support less experienced loan administrators in providing resolutions of inquiries and complaints.
  • Determine the appropriate course of action and conduct investigative steps to fully identify customer issues.
  • Perform complex administrative and customer support tasks by managing daily schedules and providing work direction to the team.
  • Assist in setting performance standards and recommend process or policy improvements to enhance customer satisfaction.
  • Review moderately complex loan servicing documentation, book and fund new loans and modifications, including reviewing input.
  • Monitor collateral and prepare payoff letters, releasing collateral; customer research and billing; obtain insurance information and monitor ongoing coverage.
  • Provide subject matter expertise and interpretation of procedures to less experienced individuals.
  • Respond independently to complaints escalated at the highest level.
  • Provide training and guidance to less experienced loan administrators and perform quality assurance and approve the work of other staff.
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
  • Interact with internal customers.
  • Receive direction from leaders and exercise independent judgment while developing knowledge to understand function, policies, procedures, and compliance requirements.

Requirements

  • 4+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education.


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    Company OverviewWells Fargo Bank is a leading financial institution that values diversity, equity, and inclusion in the workplace. We welcome applications for employment from all qualified candidates, regardless of their background.About This RoleWe are seeking an experienced Senior Commercial Loan Servicing Specialist to join our team. As a key member of...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking a Senior Commercial Loan Servicing Representative to join our team.Key Responsibilities:Service commercial real estate loans, including construction and problem loans, and may include commercial real estate agency loans.Provide direct customer service and act as the primary servicing contact for the loan.Support less...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking a skilled professional to support the commercial loan closing process. As a Commercial Loan Closing Specialist, you will be responsible for pre-close and post-close activities, ensuring seamless transactions and maintaining regulatory compliance.Key Responsibilities:Support pre-close and post-close activities for...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this RoleWe are seeking a highly skilled Senior Commercial Loan Servicing Representative to join our team at Wells Fargo Bank.Key ResponsibilitiesService commercial real estate loans, including construction and problem loans, and may include commercial real estate agency loans.Provide direct customer service and act as the primary servicing contact for...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    Are you a highly skilled and experienced professional looking for a challenging role in commercial loan servicing? Do you have a passion for leadership and training others?About the RoleWe are seeking a Senior Commercial Loan Servicing Manager to join our team at Wells Fargo Bank. In this role, you will be responsible for providing expert guidance and...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking a Commercial Loan Servicing Representative to support internal and external customers with inquiries and complaints regarding loan servicing needs.Key Responsibilities:Monitor loan system and resolve customer issues, and process complex transactions online.Perform moderately complex administrative, transactional,...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About the OpportunityWe are seeking a highly skilled Senior Commercial Loan Servicing Representative to join our team at Wells Fargo Bank. In this role, you will play a critical part in delivering exceptional customer service and driving business growth.Key ResponsibilitiesService commercial real estate loans, including construction and problem loans, and...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About This Role:At Wells Fargo Bank, we're seeking a highly skilled Commercial Loan Servicing Manager to join our team. As a key member of our organization, you'll be responsible for servicing commercial real estate loans, providing direct customer service, and acting as the primary contact for loan inquiries.Main Responsibilities:Service commercial real...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking a Commercial Loan Servicing Representative to support the servicing of commercial real estate, construction loans, and problem loans. The ideal candidate will have 6+ months of experience in commercial loan servicing and be able to identify ways to improve loan processing within established procedures.Key...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking a Commercial Loan Servicing Representative to support internal and external customers with inquiries and complaints regarding loan servicing needs.Monitor loan system and resolve customer issues, and process complex transactions online.Perform moderately complex administrative, transactional, operational and customer...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking a highly skilled individual to support the servicing of commercial real estate, construction loans, and problem loans. As a key member of our team, you will be responsible for identifying ways to improve loan processing within established procedures.Key Responsibilities:Support the servicing of commercial real estate,...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking a Senior Loan Documentation Specialist to support the most complex loan packages. In this role, you will:Ensure compliance with company policies and government regulationsProcess or close loans and act as a main point of contact for internal or external customersPerform administrative, operational, or customer support...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking a Lead Commercial Loan Servicing Representative to join our team.Key Responsibilities:Provide training and guidance to less experienced Commercial Loan Servicing representatives in interpreting and understanding complex policies as well as managing cross-group projects.Research, respond to, and resolve complex...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    Job OverviewWells Fargo is seeking a highly skilled Commercial Loan Closing Representative to join our team. This role offers a unique opportunity to work with complex commercial loans and contribute to the success of our customers.About the RoleThis position involves supporting pre-close documents for moderately complex to complex commercial loans. You will...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    Job Summary: We are seeking an experienced Commercial Loan Servicing Representative to join our team at Wells Fargo Bank.About the Role:Support the servicing of commercial real estate, construction loans, and problem loans.Identify ways to improve loan processing within established procedures.Perform routine administrative, transactional, operational, and...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About the RoleWe are seeking a skilled Commercial Loan Servicing Representative to join our team at Wells Fargo Bank. In this role, you will be responsible for supporting the servicing of commercial real estate, construction loans, and problem loans.Your key responsibilities will include:Identifying ways to improve loan processing within established...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this Role:Wells Fargo is seeking a Commercial Loan Servicing Representative to join our team. The DSCR Triggers Team is responsible for processing all the loans having triggers mentioned in the loan documents and escalating the test result to Asset Managers. In this role, you will support servicing commercial real estate, construction loans and problem...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this Role:Wells Fargo is seeking a Commercial Loan Servicing Representative to join our team.The DSCR Triggers Team is responsible for processing all loans with triggers mentioned in the loan documents and escalating the test results to Asset Managers. The team processes triggers during the life of the loan, such as Springing Lockbox, Springing...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    Job Description:We are seeking a skilled Commercial Loan Servicing Representative to join our team at Wells Fargo Bank. As a key member of our team, you will be responsible for providing exceptional customer service to internal and external customers, resolving customer issues, and processing complex transactions online.Key Responsibilities:Support internal...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking a highly skilled Lead Commercial Loan Servicing Representative to join our team.In this role, you will:Deliver training and guidance to junior Commercial Loan Servicing representatives on complex policies and cross-group projectsResearch, respond to, and resolve complex inquiries from customers and internal...