Commercial Loan Servicing Representative

4 weeks ago

Bengaluru, Karnataka, India WELLS FARGO BANK Full time
About this Role:

Wells Fargo is seeking a Commercial Loan Servicing Representative to join our team.

The DSCR Triggers Team is responsible for processing all loans with triggers mentioned in the loan documents and escalating the test results to Asset Managers. The team processes triggers during the life of the loan, such as Springing Lockbox, Springing Waterfall Change, and Springing Management Control. The trigger test results are notified to Asset Managers, Credit Analysts, and PSR Consultants using Variance Analysis.

In this role, you will:

  • Support servicing commercial real estate, construction loans, and problem loans.
  • Identify ways to improve loan processing within established procedures.
  • Perform routine administrative, transactional, operational, and customer support tasks.
  • Enter data, process payments, and loan coding changes, monitor, research, and correct exception reports, audit the system of record, and process cash management transactions.
  • Receive direction from supervisors and escalate non-routine client concerns to experienced individuals.
  • Interact with internal and external customers to respond to raised concerns and determine the appropriate course of action.
  • Serve as an intermediary between parties to resolve disputed matters, negotiate, and enact settlements accordingly.
Required Qualifications:
  • 6+ months of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education.
Responsibilities:

Analyze the property's financial statements and spread financial information, perform various adjustments in line with various loan documents.

Duties may include:

  • Monitoring and reviewing loan-specific trigger events to ensure appropriate action is taken to meet required deadlines.
  • Managing and/or escalating complex issues that will include some decision-making on the Asset Managers' part.
  • Researching and resolving any discrepancies, and working with all applicable functional business units to ensure compliance with loan documents.
  • Developing personal technical skills by completing appropriate training courses and satisfying the annual required training hour minimum.
  • Performing other duties and ad-hoc work projects as assigned by management.

Key Skills:

  • Strong accountancy concepts.
  • Good communication and interpersonal skills.
  • Analyze and interpret financial information.
  • Good computer skills and proficiency with Microsoft applications.
  • Good problem-solving and analytical skills.
  • Quick learner and ability to adapt to change.
  • Demonstrate good team player qualities.
  • Flexible to work different shifts as per the business requirement.
  • Demonstrates/maintains professional conduct under all circumstances.
  • Strong analytical skills.
  • Eligible candidate must be a B.Com. graduate as the requirement is accountancy knowledge.
  • Good knowledge of accounting and corporate financial accounting systems.
  • Good understanding of financial ratios would be an added advantage.
  • Good knowledge on GAAP Accounting/International Financial Reporting Standards. Ability to read and interpret financial statements.
  • Consistent performance w.r.t. all key deliverables.

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