Ethnic Wear Retail Store Leader

2 days ago

Ahmedabad, Gujarat, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 15,00,000
Job Description

The Store Manager will lead the flagship ethnic wear retail store operations. They will ensure world-class customer service, drive sales performance, manage inventory, and maintain the unique brand experience.

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  • Manage all aspects of daily store operations including opening/closing, cash handling, and POS systems.
  • Ensure the store reflects luxury ethnic wear identity through visual merchandising, cleanliness, and ambience.
  • Implement seasonal campaigns, festive promotions, and new collection launches as directed by head office.

Sales & Customer Experience

Drive sales to achieve and exceed monthly revenue targets. Ensure customers receive personalized styling guidance for sarees, blouses, and accessories. Handle escalated customer queries, ensuring smooth exchange/return processes as per company policies. Cultivate long-term relationships with loyal customers and promote membership/loyalty programs.

Team Leadership

Recruit, train, and supervise sales staff, stylists, and support personnel. Monitor staff performance, set targets, and conduct regular team meetings. Motivate the team to deliver exceptional ethnic wear shopping experiences.

Inventory & Stock Control

Oversee stock movement, replenishment, tagging, and barcoding. Maintain accurate records of saree collections and ensure minimal stock loss/shrinkage. Provide timely feedback on bestsellers, customer preferences, and market trends to the merchandising team.

Marketing & Engagement

Execute in-store events such as festive saree showcases, draping workshops, and wedding collection previews. Coordinate with marketing for influencer visits, live streaming, and customer engagement activities. Promote store offers and exclusive collections through local channels and social media collaborations.

Reporting & Compliance

Prepare daily/weekly sales and footfall reports. Ensure compliance with billing, GST, and company policies. Maintain safety and operational excellence within the store.

Required Skills & Qualifications

Strong leadership and people management skills are essential. Excellent communication skills in English, Bengali, and Hindi are required. Knowledge of ethnic wear fabrics, draping styles, and customer preferences is necessary. A customer-first mindset with problem-solving skills is also required. Ability to thrive in high-footfall seasons (Durga Puja, weddings, festivals) is a must. Proficiency in billing software, POS systems, and MS Office is required.

Qualifications

A Bachelor's degree (preferred in Retail, Fashion Management, or Business) is necessary. 4-6 years of experience in apparel/ethnic retail management is required. Proven success in achieving sales targets and leading retail teams is a must.

Benefits

Competitive salary + performance incentives are offered. Attractive staff discounts on ethnic wear sarees & apparel are available. Growth opportunities within the organization are provided.

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