Senior Risk Analyst

21 hours ago

Bengaluru, Karnataka, India beBeeRiskAnalyst Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title: Senior Risk Analyst

 

Job Summary:

 

As a senior risk analyst, you will play a key role in enhancing control oversight and efficiency by standardizing and automating operational risk reporting, providing access to aggregated firm wide information, and generating business risk insights. This position is responsible for collaborating with various control disciplines to oversee existing control functions and develop new protocols.

 

Responsibilities:

  • Provide daily system support operations including issue resolution, user requests, enhancement requests, user acceptance testing, ad-hoc requests, etc.
  • Monitor the support tools and mailbox for user tickets/issues.
  • Prioritize and schedule tickets escalate tickets/issues to the L2/L3 teams as required.
  • Provide technology troubleshooting support on basic user issues and system issues such as data problems.
  • Resolve and close user-related tickets assigned to Operate Support in a timely and complete manner by providing application knowledge.
  • Coordinate Access Administration and support Recertification for supported applications.
  • Be flexible in working rotational shifts (APAC, EMEA, and U.S.).
  • Provide application testing/validation support on an as needed basis.

 

Required Skills and Qualifications:

  • 4+ years of relevant experience in a similar role.
  • Solid understanding of risk management and control principles.
  • Excellent written and verbal communication abilities.
  • A strong focus on delivering exceptional customer service.
  • Ability to effectively communicate with both technical and business partners, adapting language to suit the audience.
  • Strong organizational, documentation, and multitasking abilities, with a proven track record of managing expectations and delivering results.
  • High level of professionalism, self-motivation, and a strong sense of urgency.

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