
Strategic Operations Leader
20 hours ago
- Develop and standardize operational policies across all resorts to ensure seamless operations.
- Lead capital expenditure projects including renovations and new builds, prioritizing efficiency and cost-effectiveness.
- Establish benchmarks and KPIs for property-level operational teams to measure performance and drive improvement.
Maintenance & Operations Director
- Oversee preventive and corrective maintenance programs to minimize downtime and optimize system functionality.
- Ensure optimal functioning of MEP systems, guaranteeing guest satisfaction and comfort.
- Coordinate with resort teams to resolve issues swiftly, maintaining high levels of service quality.
Sustainability & Energy Manager
- Drive energy conservation initiatives, leveraging innovative technologies and best practices to reduce consumption.
- Implement sustainable practices aligned with global hospitality standards, minimizing environmental impact.
Compliance & Safety Specialist
- Ensure regulatory compliance across all properties, adhering to industry standards and codes.
- Conduct audits and mitigate risks proactively, safeguarding the well-being of guests and employees.
Team Development & Management Lead
- Recruit, train, and mentor operational teams, fostering a culture of excellence and continuous learning.
- Promote a culture of safety, service, and continuous improvement, inspiring employees to strive for greatness.
Financial Management & Budget Control Expert
- Manage annual operational budgets, ensuring prudent allocation of resources and effective cost control.
- Approve expenditures for maintenance and capital projects, making informed decisions that balance needs and constraints.
Qualifications & Skills
- Bachelor's in Mechanical, Electrical, or Civil Engineering, providing a solid foundation for technical expertise.
- Advanced certifications in facility or energy management preferred, showcasing commitment to ongoing education and professional growth.
- 15+ years in hospitality operations, with 5+ years in senior leadership, demonstrating depth of experience and proven track record.
Key Performance Indicators (KPIs)
- Energy consumption reduction, reflecting the company's commitment to sustainability.
- Regulatory compliance rate, ensuring adherence to industry standards and codes.
- Guest satisfaction on facility standards, measuring the quality of services provided.
- Timely and budget-aligned project delivery, balancing deadlines and financial constraints.
- Operational team retention and development, fostering a culture of excellence and continuous learning.
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