IT Infrastructure Support Specialist

2 weeks ago


Malappuram, Kerala, India beBeeInfrastructure Full time ₹ 8,00,000 - ₹ 10,00,000

**Job Summary:**

We are seeking a skilled IT professional to join our team as an IT Infrastructure Support Specialist.

Key Responsibilities:

  • Manage and support IT infrastructure, including Windows and macOS environments.
  • Troubleshoot hardware issues related to desktops, laptops, printers, and other peripherals.
  • Install, update, and patch software applications and security tools.
  • Provide day-to-day support for Microsoft 365 applications.
  • Support system provisioning via Microsoft Intune and Windows Autopilot.
  • Manage user accounts, groups, and permissions using Active Directory.
  • Assist with system upgrades, data migrations, and routine backups.
  • Troubleshoot basic network issues and VPN connectivity problems.

Requirements:

  • Strong troubleshooting and problem-solving abilities.
  • Basic understanding of Firewalls and Layer 2 Switches.
  • Familiarity with ITSM tools for ticket management.
  • Ability to work independently and prioritize tasks.

Preferred Qualifications:

  • Experience with ITIL framework.
  • Knowledge of cloud-based services.
  • Proficiency in scripting languages.

Benefits:

  • Opportunity to work with a dynamic team.
  • Professional growth and development opportunities.
  • A collaborative and supportive work environment.

About Us:

We are a forward-thinking organization dedicated to delivering innovative solutions. We strive to create a workplace that is inclusive, diverse, and respectful of all individuals.



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