Relationship Manager
4 weeks ago
Business Function
As a leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to help our customers achieve their goals and aspirations. With a comprehensive range of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, we provide tailored financial solutions to meet the diverse needs of our customers.
Job Purpose
The successful candidate will be responsible for maintaining a healthy portfolio of existing customers, engaging with them on a daily basis, and monitoring account conduct to identify opportunities for enhancement. Additionally, they will source new business opportunities through existing customer referrals, open market sourcing, and through our distribution network.
Key Accountabilities
• Maintain the overall health of the portfolio by regularly following up with customers for interest servicing, timely renewals, reduction in slippage, and covenant monitoring.
• Ensure upgradation of lanes and explore possibilities of enhancement in eligible accounts.
• Close exit marked accounts and meet monthly C-LAP disbursement targets.
Job Duties & Responsibilities
• Monitor accounts daily for interest servicing, EMI payments, credit summation, and other key metrics.
• Maintain portfolio quality and ensure timely clearance of covenants.
• Control outflow of standard accounts and fasten closure of exit marked accounts.
• Source new business opportunities through existing customer referrals, open market sourcing, and through our distribution network.
Required Experience
3-7 years of experience in MSME lending, retail lending, and customer relationship management.
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