Product Manager
4 weeks ago
Role: Product Manager
Description:
This role plays a crucial archer role in country rollout, acting as a bridge between subsidiary, HQ, and different orgs within Samsung ecommerce. The key performance indicator (KPI) for Product Managers working on this program is to deliver a platform with agreed features and timelines with HQ and Subsidiary.
Responsibilities:
- Requires working with the Subsidiary to understand new feature requests
- Prioritize feature requests for Subsidiary
- Document Product Requirements for Hybris SAP Commerce
- Liaise with Hybris SAP Commerce Team to Delivery Feature
- Own Feature Build out on Hybris SAP Commerce Platform
- Coordinate Feature Build out between Subsidiary, GMC, HQ, AI, and Partners
High-Level Responsibilities:
- Requirement Elicitation and Analysis
- Document requirements in the form of User stories/confluence
- Understand platform capabilities and business implications and negotiate with stakeholders (tech team/feature PM or Subsidiary business) for any delta work expected for a country
- Customer journey of visualizing different feature options on pre-purchase pages, cart, checkout pages
- Program management to launch country
- Facilitate tech team/feature PM/Delivery manager for any clarification from business team
- Manage scope
- Define and Manage country roadmap after rollout
Deliverables Expected:
- Clearly documented requirements for delta work in the form of User stories or confluence (After negotiating subsidiaries for reusing platform features)
- Project plan for country rollout and tracking progress
- Weekly business report
Job Requirements:
- Own feature and/or product
- Manage the long-term roadmap, involving stakeholders
- Document & maintain roadmap and rollout plan in confluence
- Documents the new feature for implementations and release notes
- Integrate KPI monitoring into overall business health
- Prepare Roadmap of Features by working with Subsidiary
- Assess Feature Requirements, ROI, and Business Benefit
- Assess Validity of Request with Subsidiary
- Create Detailed Business and Functional Requirements
- Create Technical Requirements and Interface Specs for Partner Integration
- Develop & align project deliverables for milestone into a project plan
- Project updates to key stakeholders
- Elaborate problem epics into user stories. Write acceptance criteria
- Prioritize the roadmap/backlog with agile feature and/or product teams
- Lead requirements gathering effort on the epics consulting stakeholders
- Lead backlog grooming to decompose and estimate stories
- Document story details based on the epics after reviewing with development
- Attend scrum meetings including stand-ups, retrospectives, and demos
- Answer questions from developers and clarifies requirements
- Dev and QA Requirements Review and Support
- Co-ordination with Partners
- Get Product Sign Off from all Project Stakeholders
- Coordinate Launch Activities Internally Across all Teams
- Support QA, Dev, and Partner Testing
- Coordinate Launch Activities Internally and Externally
- Support Post Delivery Issues
- Manage Change Requests for Feature
- Provide both Sales and Service support by providing training, collaterals, presentations, and addressing red-account tech support issues
Skill Required:
- Deep Understanding of Product and Technology
- Negotiation and Communication Skills
- Resources Management
- Techniques for planning, monitoring, and controlling projects
- Monitoring Tools, Kibana, and SQL
Added Advantage:
- PMP Certification
- Scrum Master Certification
- Prior Experience in handling Project and Product Support Activities
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