Fraud Investigation Associate
3 weeks ago
About the role
We are seeking a skilled Fraud Investigation Associate to join our team at slice. As a key member of our fraud investigation team, you will be responsible for identifying and investigating potential fraud activity on our products.
Key Responsibilities:
- Perform thorough and objective investigations of potential fraud activity
- Close review of fraud incidents received from different channels and conduct immediate investigations
- Take ownership of gathering all possible information while investigating incidents
- Initiate urgent actions as required to prevent future financial and reputational loss
- Monitor fraud alerts daily and take necessary action
- Identify fraud patterns and modus operandi from investigations and share insights with the analytics team
- Coordinate with the analytics team, product team, and other stakeholders
- Recommend new methods and tools to improve operational efficiency and investigation quality
- Plan and execute case investigations and complete investigation reports in an accurate manner as per defined timelines
Requirements:
- 1-3 years of working experience in fraud operations and investigation (banking/fintech organization only)
- Comfortable in making decisions and judgments
- Graduate degree in any relevant field
- Presentable (as you will need to talk to customers as part of the investigation)
- Street smart and ability to detect patterns
- Fluent in English and Hindi
About Us:
slice is a one-stop payment app for all your spending needs. Our goal is to make money management simpler and faster for you. We provide an easy and transparent app to help our members transact seamlessly using card or UPI and manage all their spends at one place.
We are backed by leading investors such as Tiger Global, Insight partners, Advent International, Blume Ventures, and Gunosy Capital.
Please note that this is a 6-day work week.
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