Specialist- Fraud Investigator
2 weeks ago
Job Title: Specialist- Fraud Investigations
Job Summary
FIRST ABU DHABI BANK is seeking a highly skilled and experienced Specialist- Fraud Investigations to join our team. As a key member of our Risk & Investigations function, you will play a crucial role in identifying and mitigating fraud risks across the organization.
Responsibilities
Key Accountabilities:
- Provide guidance and on-the-job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner, consistent with operating procedures and policy.
- Promote the organization's values and ethics in all activities within the team to support the establishment of a value-driven culture within the bank.
- Monitor the financial performance of a given area of activity versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.
- Provide inputs and implement policies, systems, and procedures for the assigned team so that all relevant procedural/legislative requirements are fulfilled, while delivering a quality, cost-effective service.
- Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes, and practices, considering global standards, productivity improvement, and cost reduction.
- Prepare sectional statements and reports timely and accurately to meet FGB-NBAD and department requirements, policies, and quality standards.
Job Context
Job Specific Accountabilities
- Assist the VP Fraud Investigations to execute the Functional Operating Model components of the Fraud Investigations capability.
- Receive cases for investigation and conduct risk assessments to identify immediate loss mitigation and recovery actions required.
- Take direction from AVP and VP Fraud Investigations as to the investigation plan.
- Where required, ensure immediate escalation of the incident as per department escalation matrix.
- Assess the preliminary facts of the incident to determine whether the incident qualifies as a potential insurance claim with appropriate escalation/reporting.
- Gather information, documents, data, and evidence required to determine the facts surrounding the incident. Interview suspects and witnesses (including staff) where required.
- Collaborate and coordinate investigation/actions with other bank functions such as Internal Audit, IT, HR, Legal, Compliance, dependent on the need of each case.
- Assess investigation findings, interpret evidence, conduct a root cause analysis, quantify the loss or potential financial exposure, write a comprehensive investigation report containing appropriate risk mitigation and remedial recommendations.
- Utilize available data analysis and forensic tools and techniques to identify patterns, anomalies, and potential areas of concern.
- Ensure that CBUAE STR or SAR reports are filed timeously, and that any requests for additional information are responded to within prescribed timelines.
- Proactively identify and anticipate potential systemic risk, evolution of, or new versions of fraud trends to facilitate preventative action.
- Act as subject matter expert and provide input to the creation of fraud awareness and training material, as well as participating in the delivery of the material when required.
- Network with industry peers to share intelligence and best practices.
- Stay updated with the latest trends in banking fraud, technology, and investigation techniques.
- Promote a culture of risk awareness across the organization within the team.
Qualifications
Minimum Qualification
- Bachelor's degree in Criminal Justice, Law, Finance, Business, or a related field.
Minimum Experience & Competencies
- Minimum of 2 years' experience in fraud investigations, preferably in the banking sector.
- Basic understanding of banking operations.
- Working knowledge of law and criminal justice procedures.
- Analytical, problem-solving, and decision-making skills.
- Good report writing skills.
- Good communication and presentation skills.
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