Senior End User Computing Specialist

3 days ago

Mysore, Karnataka, India beBeeExpert Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Description:">

We are seeking a highly skilled and experienced End User Computing Specialist to join our team. The successful candidate will be responsible for providing technical expertise in the management of end-user devices, applications, and services.

Key Responsibilities:">
  • JAMF Administration: Provide MAC device management, user identity, and endpoint protection using JAMF Pro/JAMF Cloud.
  • Microsoft Intune Device Management: Configure and manage Microsoft Intune for device enrollment, configuration, and compliance.
  • Enterprise Patching and Vulnerability Management: Develop and implement patch management processes to ensure vulnerabilities are quickly patched and compliance levels are maintained.
  • Troubleshooting: Troubleshoot complex issues related to Windows group policy, MAC policy, security patches, laptop hardware, drivers, and BIOS updates.
  • Analysis and Escalation: Analyze log files and windows events to identify incidents and performance issues. Escalate issues to 3rd-party vendors when necessary.
Requirements:">
  • Technical Expertise: Extensive experience in JAMF administration, Microsoft Intune device management, Microsoft Autopilot maintenance, enterprise-level patching, and vulnerability management.
  • Skills: Knowledge of build task sequence in SCCM, enterprise-level group policy and Active Directory troubleshooting, advanced macOS and Windows 10/11 troubleshooting skills, browser support, and Microsoft Edge enterprise mode configuration.
  • Tools and Technologies: Familiarity with remote access technologies (Pulse VPN, NetScaler, Zscaler Cloud Proxy), PKI infrastructure (Certificate Management and NDES), Azure AD, and Office 365.
Benefits:">

The successful candidate will have the opportunity to work on challenging projects, collaborate with a talented team, and contribute to the development of cutting-edge technology solutions.

Other Information:">

This is a full-time position requiring strong communication and problem-solving skills. The ideal candidate will be able to deliver custom solutions, work collaboratively with cross-functional teams, and adapt to changing priorities.

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