Strategic Transaction Processor

2 days ago

Bengaluru, Karnataka, India beBeeTransaction Full time ₹ 8,99,000 - ₹ 15,47,500
Transaction Specialist Role

We are seeking a highly skilled Transaction Specialist to join our team. As a key member of our operations team, you will play a critical role in processing and servicing transactions, ensuring smooth operations for all customer accounts.

Key Responsibilities
  • Process and clear transactions accurately and efficiently, adhering to established routines and procedures.
  • Provide exceptional customer service by handling inquiries and requests related to account balances and transactions.
  • Evaluate and escalate non-routine issues to senior team members, applying sound judgment and experience to identify potential solutions.
  • Contribute to innovation efforts by applying knowledge of artificial intelligence and automation to optimize transaction processes.
Required Skills and Qualifications
  • Strong understanding of transaction management processes, including processing, clearing, servicing, researching, and settling transactions.
  • Excellent communication and problem-solving skills, with the ability to provide a positive customer experience.
  • Experience with escalating non-routine issues, applying sound judgment and experience to identify potential solutions.
  • Developing proficiency in artificial intelligence and automation, with experience applying these technologies to optimize transaction processes.
  • Familiarity with industry regulations and standards, with the ability to apply this knowledge to ensure compliance in transaction activities.
About Our Organization

We are a leading financial institution, offering innovative financial solutions to millions of consumers and businesses worldwide. With a history spanning over 200 years, we have a strong commitment to excellence and innovation in all aspects of our operations.

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