
Operations Manager
12 hours ago
This is a key role that oversees the smooth operation of office infrastructure, daily activities, vendors, compliance, and workplace safety.
- Manage electricity, DG, UPS, water, AC, ventilation, internet, CCTV, printers, fire safety, and other office utilities.
Key Responsibilities:
- Ensure preventive maintenance, quick breakdown resolution, and vendor SLA compliance.
Office Management:
- Oversee housekeeping, pantry, stationery, front desk, security, and visitor management.
- Monitor hygiene, consumables, and office cleanliness standards.
People and Access Management:
- Onboard new joiners with desk setup, ID/access cards, and basic kits.
- Manage exits, asset returns, access deactivation, and clearings.
- Track attendance, late entries, and exceptions.
Vendors and Projects:
- Maintain a reliable vendor bench, negotiate costs, track AMCs, and monitor service quality.
- Coordinate lease agreements, office fit-outs, repairs, and landlord escalations.
Bills and Records:
- Verify bills, reconcile petty cash, maintain records for leases, insurance, licenses, and safety certificates.
Compliance and Safety:
- Keep NOCs, insurance, safety certificates, and first-aid kits up to date and audit-ready.
Reporting and KPIs:
- Prepare monthly MIS: spend vs budget, incidents, vendor scorecards, SLA compliance, and risks/fixes.
- Track KPIs: utility uptime, hygiene audit scores, ticket closure times, and budget adherence.
After-Hours Readiness:
- Ensure late-shift office readiness and provide on-call support for urgent issues.
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