Customer Experience Specialist

14 hours ago

Tiruchi, Tamil Nadu, India beBeeCustomer Full time ₹ 11,36,887 - ₹ 37,28,823
Job Description:

We are seeking a dedicated and customer-focused individual to join our team as a Customer Specialist. This is a full-time on-site role located in Tiruchirappalli, where you will be responsible for handling day-to-day tasks including providing customer support, ensuring customer satisfaction, and addressing customer inquiries.

The ideal candidate will have strong interpersonal skills, excellent communication abilities, and analytical skills to gather and interpret customer feedback. They will also possess problem-solving skills, attention to detail, and the ability to work effectively in a team-oriented environment.

Required Skills and Qualifications:
  • Strong Interpersonal Skills
  • Customer Satisfaction
  • Customer Support and Communication
  • Analytical Skills
  • Excellent Problem-Solving Abilities
  • Attention to Detail
  • Team-Oriented Environment
  • Proficiency in Using Customer Service Software and Tools
Benefits:
  • Health Insurance
  • Life Insurance
  • Provident Fund
Job Type and Location:

This is a full-time role with a competitive salary and benefits package. The location of the job is in Tiruchirappalli.

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