Healthcare and Insurance Operations Senior Associate

7 days ago


Chennai, Tamil Nadu, India NTT DATA Services Full time

Our team at NTT DATA Services is seeking a highly skilled Healthcare and Insurance Operations Senior Associate to join our team. The ideal candidate will have a strong background in US healthcare and 3+ years of experience in membership enrollment and billing.

Main Responsibilities:

  • In-depth knowledge and experience in the US healthcare (Non Voice) – Membership enrollment and billing
  • Ability to train the team on new processes and process updates
  • Calibrate with QA's to ensure process knowledge and variance are managed and under control
  • Ability to work regularly scheduled shifts from Sunday to Saturday, 5 PM IST to 8 AM IST (5 days working)
  • University degree or equivalent that requires 3+ years of formal studies
  • Work from office
  • No transport facility (Own transport)
  • Ability to work in a team environment
  • Good logical thinking ability
  • Good English Comprehension/written skills should have exposure to MS Office
  • Good Communication Skills – Both Verbal and Written
  • Ability to interact with clients preferred

**Schedule availability for this position is Sunday to Saturday, 5 PM IST to 8 AM IST. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime, holiday working and weekend working as per business requirement.



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