Senior Associate for HC
2 weeks ago
Job Title: Senior Associate for HC & Insurance Operations
About the Role: We are seeking a skilled Senior Associate to join our HC & Insurance Operations team. The ideal candidate will have 3+ years of experience in US healthcare and will be responsible for validating and maintaining member details across various LOBs (Medicaid, Medicare, Commercial).
Key Responsibilities:
- In-depth knowledge and experience in US healthcare (Non-Voice) – Membership enrollment and billing.
- Ability to train the team on new processes and updates.
- Calibration with QA's to ensure process knowledge and variance are managed and under control.
- Ability to work regular scheduled shifts from Sunday - Saturday, 5 PM IST to 8 AM IST (5 days working).
- University degree or equivalent with 3+ years of formal studies.
- Work from Office.
- No transport facility (Own transport).
- Ability to work in a team environment.
- Good logical thinking ability.
- Good English Comprehension/written skills with exposure to MS Office.
- Good Communication Skills – Both Verbal and Written.
- Ability to interact with clients preferred.
Working Schedule: The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime, holiday working, and weekend working as per business requirement.
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hc & insurance operations senior associate
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HC & Insurance Operations Senior Associate
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