Lead Student Success Manager

4 weeks ago


Delhi, Delhi, India TeamLease Edtech Full time

Key Responsibilities:

  • Effectively lead the student support team and ensure all services are delivered as per the SLA.
  • Manage examinations, application support, and student services to ensure student learning success.
  • Conduct regular check-ins with participants to assess progress, address concerns, and provide encouragement.
  • Maintain a client-centric approach and foster strong relationships with universities.
  • Analyse feedback data to identify trends, assess program effectiveness, and recommend enhancements.

Client Focus: Collect feedback from participants regarding their academic experience, program satisfaction, and areas for improvement.

Reporting and Record-Keeping: Maintain accurate reports and records of all student support services.


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