
Chief Health Experience Designer
5 days ago
Transforming Healthcare with Design
">- Apply strategic thinking and systems-level design to create user experiences that align with the company's mission.
- Balance user needs, clinical protocols, and business goals when designing for multiple platforms.
- Conduct qualitative and quantitative research to understand doctor and patient workflows, and synthesize insights into user journeys and personas.
Key Responsibilities:
Design AI-first interfaces that assist doctors in delivering personalized care and support the usability of health insurance products.
Collaborate closely with product managers, physicians, engineers, data scientists, and insurance specialists to validate hypotheses, plan sprints, and ensure successful execution.
Explore and prototype new interaction patterns, including conversational UI, adaptive dashboards, and AI-assisted workflows; iterate rapidly to test with users.
Own the design craft from low-fidelity sketches and information architecture to polished UI and micro-interactions; ensure accessibility and compliance with medical and insurance regulations.
Define and evangelise design principles, frameworks, and processes that improve efficiency and consistency across the company's products.
Hire and mentor junior designers and define a design-driven culture.
Qualifications:
4+ years of experience in product/interaction design, with at least part of that in consumer or enterprise tech; experience in healthcare, insurtech, or AI-driven products is a plus.
Deep understanding of user-centred design principles, systems thinking, and the ability to translate complex requirements into simple, intuitive interfaces.
Strong curiosity about emerging technologies and how they can transform healthcare.
Excellent collaboration and communication skills; ability to articulate design decisions and influence stakeholders.
Proficiency in design and prototyping tools such as Figma, Sketch, or Adobe Creative Suite; familiarity with motion/interaction tools is a plus.
Experience designing for both web and mobile platforms; comfort with responsive design and accessibility guidelines.
Bonus: exposure to healthcare regulations, clinical workflows, or insurance products.
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