Highly Skilled IT Support Specialist

4 weeks ago


Hyderabad, Telangana, India CorroHealth Full time
Job Overview

We are seeking a highly skilled IT support specialist to join our team at CorroHealth in Hyderabad or Chennai. As a key member of our technical team, you will be responsible for providing advanced technical support and troubleshooting skills in a customer-facing role.

Key Responsibilities
  • Providing software solutions and consulting with customers in a software deployment role
  • Experience in providing advanced technical support in a customer-facing role
  • Strong troubleshooting skills and in-depth knowledge of Microsoft technologies
  • Managing high-priority technical issues and their associated communications
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in Computer Science or a related field or equivalent experience
  • Three or more years of experience providing software solutions and consulting with customers in a software deployment role
  • Four or more years of installation and support-related experience with Windows 2012, 2016, 2022 Server and Microsoft Terminal Services preferably in a customer-facing environment
  • Technical knowledge in the installation, configuration, and troubleshooting of Microsoft SQL 2014, 2017, 2019, 2022 Server environments
  • Very strong customer service and communication skills
  • Time management and project management skills
  • Healthcare IT experience is a plus
Benefits

We offer a competitive salary package, including:

  • A minimum estimated salary of $120,000 per annum based on location and experience
  • The opportunity to work with a leading healthcare technology company
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
What We Are Looking For

We are looking for an immediate joiner who can start within 30 days. The ideal candidate will have a good command of English and excellent communication skills. If you meet the requirements and are interested in this role, please share your updated resume with us.



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