Financial Services Representative

6 days ago

Panchkula Chandigarh Mohali, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000
Job Description

We are seeking a highly skilled Financial Services Representative to join our team. As a key member of our customer support unit, you will be responsible for delivering exceptional customer experiences through prompt and accurate assistance via phone, email, or chat.

Key Responsibilities:
  • Respond to customer inquiries regarding banking products, transactions, cards, loans, and digital services
  • Resolve customer issues efficiently and escalate complex cases when necessary
  • Maintain accurate records of customer interactions and transactions
  • Educate customers on banking products, digital platforms, and self-service options
  • Ensure compliance with banking regulations and service standards
Required Skills and Qualifications

To succeed in this role, you must possess excellent communication skills, both verbal and written. You should have basic knowledge of banking and financial services, as well as a customer-centric approach and problem-solving ability.

You will also need to be able to handle high call volumes, multitask, and work accurately under pressure. Familiarity with CRM systems and banking software is a plus.

Benefits

This is an excellent opportunity for someone looking to build a career in the financial industry. Our company offers a competitive salary, opportunities for growth and development, and a dynamic work environment.

Others

We are committed to diversity and inclusion in the workplace. If you are passionate about delivering exceptional customer experiences and want to make a difference in the financial industry, we encourage you to apply.

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