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4 days ago
Key Role: Centralized Inventory & Dispatch Manager
The role requires overseeing the smooth operation of a large warehouse, ensuring timely distribution to multiple locations across India. Key responsibilities include:
- Inventory Management: Accurately maintain stock levels, forecast demand based on academic cycles and regional requirements, supervise cycle counts, audits, and reconciliation of physical vs. system inventory, and manage replenishment planning with procurement teams.
- Dispatch & Logistics Operations: Plan and execute pan-India dispatches to 150 centers within defined timelines, supervise packing, labeling, and dispatch documentation for accuracy, negotiate and coordinate with logistics/courier partners for timely delivery, monitor shipment movement, resolve escalations, and ensure zero service gaps.
- Stakeholder Management: Act as SPOC for academic, non-academic, and regional teams for dispatch requirements, align with center heads on material needs and delivery schedules, manage escalations related to shortages, delays, or damages.
- Process Compliance & Reporting: Implement SOPs for warehouse, inventory, and dispatch operations, track KPIs – dispatch accuracy, turnaround time, delivery adherence, prepare MIS & dashboards for management (stock movement, pending orders, aging inventory), identify areas for process optimization and cost efficiency.
Required Skills & Qualifications:
- Strong understanding of inventory & warehouse management systems (ERP/WMS).
- Knowledge of pan-India logistics & dispatch planning.
- Analytical & problem-solving skills for supply chain challenges.
- Team leadership and vendor management capabilities.
- Advanced skills in MS Excel / Google Sheets / MIS reporting.
Preferred Qualification & Experience:
- Graduate / Postgraduate in Supply Chain, Logistics, or Operations.
- 4–6 years of relevant experience in inventory management & dispatch operations.
- Prior experience in pan-India distribution (educational sector/retail/e-commerce preferred).
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