Community Nurturer

21 hours ago

Kottayam, Kerala, India beBeeCommunityManager Full time ₹ 40,00,000 - ₹ 80,00,000

Job Title: Community Manager

Location: Hyderabad(Begumpet)

Work Hours: Monday to Saturday, 9:00 AM – 6:00 PM

Job Overview:

You will play a key role in building and nurturing a vibrant, collaborative community as our Community Manager. You will be responsible for ensuring an exceptional member experience, fostering engagement, and managing the smooth day-to-day operations of the space.

Key Responsibilities:
  • Serve as the primary point of contact for members, ensuring all their needs are met in a timely manner.
  • Address member inquiries and resolve issues quickly to maintain high satisfaction levels.
  • Build and nurture strong relationships with members by actively understanding their requirements and feedback.
Tours & Onboarding:
  • Conduct tours for potential clients, showcasing the facilities and membership options.
  • Lead the onboarding process for new members by providing orientation and helping them integrate smoothly into the community.
Community Development & Engagement:
  • Plan and organize networking events, workshops, and social gatherings to encourage collaboration.
  • Facilitate meaningful connections and collaborations among members to strengthen the community.
  • Foster an inclusive, positive, and supportive culture that celebrates diversity and engagement.
Space & Operations Management:
  • Oversee day-to-day space operations, including reservations, vendor coordination, and resource allocation.
  • Ensure that the space remains clean, fully functional, and well-maintained at all times.
  • Manage membership contracts, invoicing, and record-keeping to ensure smooth operations.
Marketing & Promotion:
  • Collaborate with the marketing team to design and execute campaigns that attract new members.
  • Actively promote events, programs, and community updates through various communication channels.
  • Support strategies aimed at boosting awareness, driving engagement, and improving member retention.
Reporting & Analytics:
  • Track and analyze data related to occupancy, space utilization, and member satisfaction to measure performance.
  • Prepare detailed reports and share insights with management to support decision-making and operational improvements.
Conflict Resolution:
  • Proactively identify and address member concerns with empathy and professionalism.
  • Mediate conflicts and resolve disputes in a constructive manner to maintain a respectful and harmonious environment.
Qualifications:
  • Strong communication and interpersonal skills to build relationships with diverse members and create a welcoming community.
  • Organizational skills to manage the operations and events of the space.
  • Knowledge of industry trends, community management best practices, and facility management.
  • Good communication and interpersonal skills, including spoken and written English.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proactive mindset with ownership and responsibility for assigned work.
Perks & Benefits:
  • Direct mentorship under the Founder.
  • Competitive salary package.
  • Networking opportunities through startup events and industry meetups.
  • Generous leave policy (vacation, sick, and personal days).
  • Career growth and professional development opportunities.

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