
Sustainable Returns Specialist
23 hours ago
About Us
Welcome to our team of innovative professionals dedicated to making a positive impact on the environment and customer experience. Our mission is to create a sustainable returns process that benefits our customers, our company, and the planet.
We are an agile organization comprised of business, product, operational, program, software engineering and data teams working together to manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use.
Our work is diverse and challenging: we develop machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we provide world-class product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy.
We are a fast-paced environment where every day brings new challenges and new opportunities. As a Support Engineer, you will be implementing and supporting analytic technologies that give our customers timely, flexible and structured access to their data.
Requirements
- 2+ years of software development, or 2+ years of technical support experience
- Bachelor's degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix
Preferred Qualifications
- Experience with AWS, networks and operating systems
Benefits
We offer a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. We are backed by a team that has fun at work while driving incredible customer, business, and environmental impact.
About You
We are looking for a self-motivated, self-starter with a 'can do attitude', comfortable working in a fast-paced dynamic environment, quick-learner, flexible and good team player. If you have a passion for innovation, sustainability, and customer-centricity, we encourage you to join us.
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