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Director of EMEA Sales Operations

1 week ago


India Avaya Full time

About Avaya

As a global leader in communications solutions, Avaya empowers businesses to deliver exceptional customer experiences and drive growth. Our innovative technologies help organizations engage their customers and employees in meaningful ways, creating lasting relationships and driving business success.

Role Overview

We are seeking a highly skilled Sales Operations Director to lead our EMEA Theatre team. This strategic role requires a blend of analytical and leadership skills to optimize data-driven insights and drive sales growth in the region.

The ideal candidate will have 8+ years of experience leading sales operations in a high-growth environment, with a proven track record of process improvement, problem-solving, and leadership. They will possess strong analytical skills, with the ability to logically analyze problems and develop effective solutions.

This is an exciting opportunity for a self-starter who can create a culture of shared values and work collaboratively towards common objectives. The successful candidate will be able to drive sales performance by developing and implementing sales processes, managing pipeline development, and delivering proactive sales insights.

Main Responsibilities:

  • Implement and manage advanced sales forecasting processes to ensure accurate and reliable sales predictions.
  • Own and drive the regional pipeline management process, ensuring robust pipeline development and maintenance.
  • Establish and enforce best practices for sales hygiene, ensuring data accuracy and consistency across the sales organization.
  • Deliver proactive key sales insights to the sales organization, enabling informed decision-making and strategic planning.
  • Partner with sales leadership to identify opportunities for sales process improvement.
  • Sizes the sales force and produce a scalable, cost-effective organization design.