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ServiceNow Security Operations Implementer

3 weeks ago

Anantapur, Andhra Pradesh, India beBeeSecurity Full time ₹ 10,00,000 - ₹ 15,00,000
Job Title

ServiceNow Security Operations Implementation Specialist


Experience Required:

5+ years in ServiceNow platform with at least 3 years focused on Security Operations – Vulnerability Response (VR) and Security Incident Response (SIR)

Certifications Required:

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist – Security Incident Response
  • ServiceNow Certified Implementation Specialist – Vulnerability Response

Key Responsibilities:

1. Implementation & Configuration

  • Lead end-to-end implementation of ServiceNow Security Operations modules – VR and SIR
  • Configure and customize workflows, playbooks, data imports, dashboards, and business rules for VR/SIR
  • Implement threat intelligence integrations (e.g., Anomali, Recorded Future) and vulnerability scanner integrations (e.g., Qualys, Tenable)
  • Build use-case-specific automation using Flow Designer or Security Orchestration (SOAR)

2. Requirements Gathering & Design

  • Collaborate with cybersecurity teams, risk & compliance, and IT operations to gather detailed requirements
  • Translate business requirements into technical specifications and implementation plans

3. Integration & Automation

  • Integrate ServiceNow Security Operations with external tools such as SIEMs, CMDB, scanners, threat intel platforms, and ticketing systems
  • Develop orchestration and remediation workflows for auto-assignment, enrichment, escalation, and resolution

4. Testing & Deployment

  • Perform UAT, defect resolution, and cutover activities
  • Ensure system performance, scalability, and security compliance during deployment

5. Documentation & Training

  • Create solution design documents, implementation runbooks, and end-user training materials
  • Conduct knowledge transfer and handover sessions for clients and internal teams

Essential Skills & Qualifications:

  • Strong knowledge of ServiceNow Security Operations architecture, data models, and module interdependencies
  • Proven experience with at least 2 full lifecycle implementations of VR and SIR
  • Experience integrating ServiceNow with security tools (Tenable, Qualys, Rapid7, Splunk, Azure Sentinel, etc.)
  • Hands-on scripting experience (JavaScript, Glide API)
  • Familiarity with MITRE ATT&CK, NIST, and SOC operations
  • Strong troubleshooting, debugging, and performance tuning skills
  • Excellent client communication and stakeholder management skills