Finance and Operations Transition Expert

5 days ago

Pune, Maharashtra, India beBeeTransition Full time US$ 96,000 - US$ 1,37,000
Key Transition Manager Role

The Services Transition Manager is responsible for overseeing the transition of client business processes into the BPO delivery environment. This involves planning, execution, and stabilization of transitions across finance, HR, customer service, or other outsourced functions, ensuring minimal disruption and full compliance with SLAs and contractual obligations.

Key Responsibilities:
  • Lead the transition lifecycle from contract signature to steady-state operations
  • Develop and manage transition plans, timelines, and resource allocations
  • Coordinate with client stakeholders, internal delivery teams, and enabling functions, HR, IT, Facilities, Compliance
  • Conduct due diligence and process mapping to assess scope, risks, and readiness
  • Define and track Service Acceptance Criteria (SAC) and ensure operational readiness
  • Oversee knowledge transfer, training, and documentation handover
  • Manage cutover planning, hypercare, and early life support (ELS)
  • Ensure compliance with governance, risk, and control frameworks
  • Track and report on transition KPIs, risks, and mitigation plans
  • Drive continuous improvement and lessons learned post-transition
  • Support Pursuits from a transition standpoint and support creation of transition plans for RFx processes
Required Skills & Qualifications:
  • Bachelor's degree in Business, Operations, or related field
  • 7 years of experience in BPO transitions, project management, or service delivery
  • Strong understanding of BPO operating models, SLAs, and client onboarding
  • Experience in transitioning F&A, HR, procurement, or customer service processes
  • Excellent stakeholder management and communication skills
  • Proficient in tools like MS Project, Excel, Visio, and collaboration platforms
  • Certifications preferred: PMP, PRINCE2, ITIL, Six Sigma

Desirable Attributes:

  • Experience with global transitions across multiple geographies
  • Familiarity with shared services and GIC (Global In-house Center) models
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced, matrixed environment

  • Transition Expert

    1 week ago

    Pune, Maharashtra, India beBeeTransition Full time ₹ 18,00,000 - ₹ 25,00,000

    Job Title: Transition ExpertWe are seeking a highly skilled Transition Expert to oversee multiple waves or tracks of a transition project from initiation to closure.This role involves working closely with the transition leader, customers, and internal stakeholders to ensure timely completion of projects within budget and meeting customer satisfaction...

  • Transition Consultant

    2 weeks ago

    Pune, Maharashtra, India WNS Full time

    The Services Transition Manager is responsible for managing the end-to-end transition of client business processes into the BPO delivery environment. This includes planning, execution, and stabilization of transitions across finance, HR, customer service, or other outsourced functions, ensuring minimal disruption and full compliance with SLAs and contractual...

  • Transition Consultant

    4 days ago

    Pune, Maharashtra, India WNS Full time

    The Services Transition Manager is responsible for managing the end-to-end transition of client business processes into the BPO delivery environment. This includes planning, execution, and stabilization of transitions across finance, HR, customer service, or other outsourced functions, ensuring minimal disruption and full compliance with SLAs and...

  • Transition Consultant

    2 weeks ago

    Pune, Maharashtra, India WNS Full time

    The Services Transition Manager is responsible for managing the end-to-end transition of client business processes into the BPO delivery environment. This includes planning, execution, and stabilization of transitions across finance, HR, customer service, or other outsourced functions, ensuring minimal disruption and full compliance with SLAs and contractual...

  • Financial Services Transition Expert

    1 week ago

    Pune, Maharashtra, India beBeeTransformation Full time ₹ 17,49,999 - ₹ 24,99,999

    Transition Manager PositionWe are seeking an experienced transition manager to lead the migration of finance processes into a shared services model.About the RoleThis is an exciting opportunity to make a real impact in a dynamic environment while shaping the future of finance shared services.The ideal candidate will have experience in leading complex...

  • Consultant - Transition ( F&a Transition Is Mandatory) Pune Location

    6 days ago

    Pune, Maharashtra, India WNS Global Services Full time

    Company Description WNS Holdings Limited NYSE WNS is a leading Business Process Management BPM company We combine our deep industry knowledge with technology and analytics expertise to co-create innovative digital-led transformational solutions with clients across 10 industries We enable businesses in Travel Insurance Banking and Financial...

  • Transitions

    2 weeks ago

    Pune, Maharashtra, India Synergy Plus Business Consulting Group Full time ₹ 27,00,000 per year

    We are a Gurgaon Based leading Recruitment Partner for various reputed MNCs and Indian Corporates engaged in various Sectors on a PAN India basis for over a decade. Presently we are looking for the Program Director for a very large BPO Client as per the below given details. Please apply in confidencesAbout the CompanyWe are a Gurgaon Based leading...

  • Consultant - Transition ( F&A Transition is Mandatory) Pune Location

    2 weeks ago

    Pune, Maharashtra, India WNS Global Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

  • Consultant - Transition ( F&A Transition is Mandatory) Pune Location

    7 days ago

    Pune, Maharashtra, India WNS Global Services Full time

    Job Summary:The Services Transition Manager is responsible for managing the end-to-end transition of client business processes into the BPO delivery environment. This includes planning, execution, and stabilization of transitions across finance, HR, customer service, or other outsourced functions, ensuring minimal disruption and full compliance with SLAs and...

  • Finance Operations Expert

    4 days ago

    Pune, Maharashtra, India beBeeExpertise Full time ₹ 50,00,000 - ₹ 1,00,00,000

    At the heart of our organization, we have an exciting opportunity for a Finance Operations Expert to join our team. This role plays a vital part in ensuring the seamless functioning of daily financial activities and processes.The key responsibilities of this position include overseeing and executing a wide range of operational tasks, from transaction...