
IT Account Manager
1 week ago
We are seeking a skilled professional to manage and grow our IT services and staffing accounts.
Key Responsibilities:
- Manage key accounts, driving revenue growth through upselling, cross-selling, and acquiring new business.
- Translate client goals into actionable delivery plans, ensuring timely completion and high-quality results.
- Oversee SOWs/MSAs, negotiate contracts, handle renewals, invoicing, and collections.
- Maintain a network of qualified candidates aligned with client demand, improving time-to-fill metrics.
- Track account health, pipeline, and forecasts, identifying potential risks and driving resolutions.
Successful candidates will possess:
- 1–5 years of experience in client relationship management, account management, or business development in the IT services or consulting industry.
- Proven track record of revenue growth, with strong stakeholder management skills.
- Contract management, negotiation, billing/invoicing expertise.
- Familiarity with SDLC/Agile methodologies and IT hiring cycles.
Candidates with the following skills are highly desirable:
- Experience working with MSP/VMS systems, rate cards, compliance, and SLA governance.
- Prior experience in recruitment operations, including ATS software and submittal quality.
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