APAC Payment Operations Lead

12 hours ago

Mumbai Kolkata Hyderabad Secunderabad Telangana, India beBeePayment Full time US$ 80,000 - US$ 1,20,000
Payment Operations Specialist

As a Payment Operations Specialist within our organization, you will be directly responsible for the day-to-day operations supporting APAC region. Your key responsibilities will include electronic and manual payments processing, e-commerce payments, import invoice processing, FX payments, query and escalation management.

Key Responsibilities:

  • Manage overall KPIs and KRs of processes. Handle projects independently.
  • Be responsible for overall management and oversight of APAC processes (cross-border remittance, FX payments, invoice payments, etc.) handled by GCC.
  • Be responsible for team performance; provide training and feedback.
  • Exhibit full knowledge and thorough understanding of payment lifecycle processing.
  • Keep abreast of new technologies and applications, and their implications for assigned area.
  • Recognize and drive regional improvement opportunities arising from local/global situations.
  • Ensure all operation procedures are in compliance with industry and legal regulatory rules and guidelines both locally and globally.
  • Build exceptional relationships with business partners and stakeholders. Ensure implementation of best practices across assigned branches.
  • Execute regional projects across branches in Asia.
  • Ensure sufficient internal controls and procedures to minimize risk - drive risks and controls agenda.

Required Qualifications, Skills, and Capabilities:

  • Minimum 10 years Cash Operations/Product experience with a bank/GCC.
  • Understanding of and experience in payment, Swift, clearing, Nostro recon, etc.
  • Client focus-minded.
  • Knowledge of various aspects of international payment processing operations.
  • Working/Expert Knowledge of SWIFTs international payment conventions practices is a must.
  • Excellent communication and presentations skills across various stakeholders and senior management.
  • Intermediate/Advanced experience using Microsoft Office, including Excel and PowerPoint.
  • Excellent analytical and logical thinking to understand and analyze complex business processes.
  • Strong organizational and prioritization skills, detail-oriented, and strong interpersonal skills.
  • Fluent written and oral communication skills in English.

Preferred Qualifications, Skills, and Capabilities:

  • Candidates with exposure to APAC market would be preferred.

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