Business Development Manager/GM

1 week ago


Mumbai, Maharashtra, India ICCS Full time

Job Title: Business Development Manager/GM

About the Role:

We are seeking a highly skilled Business Development Manager/GM to join our team at ICCS. The successful candidate will be responsible for developing relationships with potential clients, creating and closing new business opportunities, and managing client accounts end-to-end.

Key Responsibilities:

  • Develop relationships with potential clients through presentations, business networking, and other business or social networking.
  • Create and close new business opportunities for the company.
  • Identify potential leads independently through networking, cold-calling, and other sources in the assigned territory/geography.
  • Propose, negotiate, and close deals, and manage client accounts end-to-end.
  • Work closely with delivery functions to ensure successful execution of projects.
  • Manage team targets and generate good revenue.
  • Recommend which opportunities the business should pursue using criteria such as highest probability of winning, profit potential, etc.

Requirements:

  • Regular MBA in sales or marketing.
  • Track record of closing deals in BPO.
  • History of meeting or exceeding sales goals in BPO sales Voice and Non voice (chat processes).
  • Experience leading and executing full sales cycle (prospecting through closing and retention/upsell).
  • Experience leading sales teams.
  • Ability to consistently manage numerous high-priority projects at the same time.
  • Ability to present a professional image to management, staff, clients, and other outside contacts.
  • Exceptional internal and external customer service and interpersonal skills.
  • Ability to work independently and collaboratively as a team member.
  • Flexible in nature to accommodate new growth and change.
  • Fully competent in MS Word, Excel, PowerPoint, and CRM systems.
  • Able to learn new technology systems quickly.


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